The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Team:
The best products are built by the best teams. At AlphaSense, our Product team is at the forefront of innovation, designing AI-driven solutions that empower professionals to make smarter, faster, and more confident decisions. We are a diverse and global group of operators, craftspeople, innovators, and visionaries—united by a shared passion for solving complex problems and delivering exceptional user experiences.
We collaborate closely across disciplines and time zones, fueled by deep customer empathy and a bias for action. Whether we’re rethinking how users interact with data or building entirely new capabilities, we operate with the customer obsession and teamwork required to turn bold ideas into transformative products.
If you're passionate about building best-in-class tools that shape the future of how businesses access and analyze information, we’d love to meet you.
About the Role:
We are looking for a Product Operations Manager to join our team and act as a strategic partner to our product organization. This person will be responsible for defining, implementing, and refining the processes, tools, and communication frameworks that connect our Product team with the rest of the company, especially our customer-facing and go-to-market teams. You will be the central hub for ensuring our product strategy is transparent, our customer feedback is heard, and our product release process is seamless. You will also act as a dedicated partner to a specific product line, providing leverage to the Product Managers by handling both strategic, big-picture problems as well as day-to-day operational tasks.
Key Responsibilities:
- Process Architect: Design and implement scalable, company-wide processes for key product lifecycle events, such as new product introductions (NPI)
Customer Voice Champion: Establish and own the process for collecting, triaging, and acting on customer feedback, enhancement requests, and bug reports from across the organization. - Roadmap & Status Owner: Manage the company's product roadmapping tool and the process for consistent status updates. You will be responsible for ensuring the entire organization has a single source of truth for what the product team is building and why.
- Cross-Functional Partner: Build strong relationships and communication channels with stakeholders in Sales, Marketing, Customer Success, and Support to ensure alignment and shared understanding of our product strategy and roadmap.
- Tooling Adoption: Drive the adoption and effective use of strategic tools, educating teams on how to leverage them to improve their own workflows and communication.
- Force Multiplier for Product Teams: Act as a dedicated partner to a specific product line, providing leverage to the Product Manager(s) by handling both strategic, big-picture problems and day-to-day operational tasks like tool management and ad-hoc projects.
Qualifications:
- 7+ years of experience in Product Management, Program Management, or Product Operations in a high-growth, fast-paced environment.
- Demonstrated experience in designing, implementing, and owning cross-functional processes.
- Exceptional problem-solving skills
- Expertise with modern product and project management tools (e.g., ProductBoard, Linear, Notion).
- Exceptional communication and stakeholder management skills, with the ability to influence without direct authority.
- A strategic and empathetic mindset, with a strong focus on solving for both the business and the customer.
- Proven ability to manage multiple projects and priorities simultaneously.
- Bonus points: Experience with AI-driven tools or automation to streamline complex processes.
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
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