At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.
Job Description:
Parsons is looking for an amazingly talented Product Manager / Quality Lead to join our team! In this role you will get to support the iNET product team under Digital Labs, leading our Quality team.
What You'll Be Doing:
Lead and manage the Product Quality function, establishing quality standards, processes, and best practices across the product portfolio.
Own the end-to-end product quality strategy, ensuring products meet defined functional, performance, usability, and reliability requirements.
Create, maintain, and execute comprehensive test plans, test strategies, test cases, and test scripts for new features, enhancements, and product releases.
Define quality acceptance criteria and partner with Product, Engineering, and Design teams to ensure requirements are testable and measurable.
Establish and track key quality metrics, including defect trends, test coverage, release readiness, customer-reported issues, and overall product health.
Collaborate with Automation Engineers and Software Development teams to design, prioritize, and implement automated testing solutions that improve efficiency and coverage.
Identify opportunities to expand test automation and reduce manual testing efforts while maintaining high quality standards.
Review automated test results, analyze failures, and drive root-cause analysis and corrective actions.
Develop and oversee regression testing, integration testing, end-to-end testing, and user acceptance testing processes.
Coordinate testing activities across multiple product teams to ensure consistent execution and release quality.
Drive defect management processes, including triage, prioritization, tracking, resolution validation, and reporting.
Partner with Engineering leadership to improve software development lifecycle practices and embed quality into all phases of product development.
Serve as the voice of quality during product planning, roadmap discussions, sprint ceremonies, and release reviews.
Evaluate product risks and recommend mitigation strategies to support successful product launches.
Analyze customer feedback, support tickets, and production issues to identify quality improvement opportunities and prioritize corrective actions.
Collaborate with stakeholders to define product requirements, user stories, and acceptance criteria for new initiatives.
Support product roadmap planning and execution by balancing customer needs, business priorities, and quality objectives.
Work cross-functionally with Product Management, Engineering, Customer Success, Support, and Operations teams to ensure alignment on product quality goals.
Create executive-level reporting and presentations on quality performance, risks, and continuous improvement initiatives.
Champion a culture of quality, continuous improvement, accountability, and customer-centric product delivery.
Mentor and develop quality-focused team members while establishing scalable processes that support growth across the product organization.
What Required Skills You'll Bring:
- Strong communication, presentation, and planning skills
- Understanding of software development and automated testing best practices
- Understanding of Agile Software Development
What Desired Skills You'll Bring:
- Atlassian Product Suite Experience (JIRA, Confluence)
- GitHub Experience
- Agentic Framework Experience
Bachelor's (or equivalent) with typically 10+ years of experience or a Master's with typically 8+ years of experience. Typically 4+ years in a supervisory capacity.
Security Clearance Requirement:
NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!Salary Range: $112,200.00 - $196,400.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
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