Product Manager, Identity (US Remote)

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
As a Product Manager, you’ll have the opportunity to build and launch new product features that provide value for our organization, our customers, and candidates. You will lead and drive strategic identity initiatives from full end to end lifecycle including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.
Who You Are:

• You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
• As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
• An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
• A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in identity verification and the confluence of people, process, and technology.

• Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones 
• Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement 

• Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results 
• Document new features and communicate functionality to end users 
• Actively measure and analyze existing products for opportunities to innovate and improve 
• Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction 
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly 
• Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings 
• Provide dedicated product leadership for the NOAM region, ensuring local time zone coverage and alignment with local market needs
• Support the growth of the identity verification products

• Bachelor’s Degree or equivalent experience (business or technical field a plus)
• Minimum 3+ years in a Product Manager or related role.
• Familiarity with product and software development tools, techniques and agile methodologies.
• Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years
• Strong Technical skills - can speak with and motivate the development team with ideas and thoughts
• Strong communication skills with the ability to speak with a variety of external stakeholders, presenting product designs, workflows and functionality.
• Experience with DevOps, JIRA, PPT and other tools.
• Automation and identity verification work experience is a plus

• Ability to work remotely with occasional business travel   
• Medical, Vision, Dental, and supplementary benefit plans
• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)  
• Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays   
• Access to new tech and growth opportunities, and leaders who want to see you succeed!