Process Design Manager

Job Responsibilities
 Analyze and map existing fulfillment processes (receiving, putaway, picking, packing, shipping) to identify inefficiencies and opportunities for standardization.
 Develop and implement process optimization strategies leveraging lean methodologies (e.g. kaizen, 5S, value stream mapping) to drive efficiency gains.
 Collaborate with cross-functional teams to design and integrate new processes or technologies that enhance productivity and cost savings.
 Establish Key Performance Indicators (KPIs) and metrics to measure process performance, throughput rates, quality, and cost.
 Conduct root cause analysis on process failures and quality issues to determine corrective and preventive actions.
 Drive continuous improvement efforts through regular kaizen events and process audits.
 Provide training to operations staff on new processes and lean process improvement techniques.
 Track and report on cost savings, efficiency gains, and other process improvement metrics.
Job Requirements
 Bachelor's degree or above, preferably in Industrial Engineering, Operations Management, or related field.
 6+ years of process engineering experience within an e-commerce fulfillment/distribution environment.
 Strong expertise in lean manufacturing principles, kaizen events, and process mapping.
 Project management skills with the ability to lead cross-functional initiatives.
 Experience with process simulation/modeling and statistical analysis tools.
 Knowledge of warehouse management systems (WMS) and material handling automation
 Excellent communication and training abilities.
 Data-driven with strong analytical and problem-solving skills.
 Certifications in Lean Six Sigma, PMI, or related disciplines are a strong plus.
About UsSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.