Principal Software Engineer Agents for Good

About the role: 

We're looking for a Principal Software Engineer to help lead the design and implementation of Blackbaud's agentic AI products, and the frameworks other teams use to build new agents as part of our Agents for Good team. This is a hands-on, high-impact technical role where you'll shape the architecture of agent features, mentor engineers, and guide the adoption of AI-native development practices that power innovation for social good. 

What you'll be doing: 

• Implement complex software systems integrating Generative AI and agentic capabilities 

• Design, build, and maintain efficient, scalable code for Blackbaud's AI agents and the shared frameworks used to build new agents 

• Lead cross-functional collaboration on technical solutioning and project delivery 

• Ensure performance, reliability, and security of AI-enabled and agentic features 

• Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows 

• Champion AI-native development practices across Blackbaud's AI-native PDLC, from Specify to Release using tools like Claude Code, and help establish them as a team standard 

• Collaborate with product and UX teams to deliver accessible, user-friendly experiences 

• Serve as a subject matter expert for LLM and agent deployment, operation, and monitoring 

• Actively mentor and support the growth of other engineers 

• Maintain high quality development standards and practices 

• Contribute to the evolution of Blackbaud's AI and agent platform strategy 

What we'll want you to have: 

• 8+ years of experience in software engineering, including leadership in AI-related projects 

• Deep understanding of .NET Core, C#, and modern web technologies 

• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML 

• Proven success building and deploying Generative AI and/or agentic features 

• Experience with prompt engineering, agent orchestration, and optimizing LLM behavior 

• Hands-on experience with AI-native development processes, including AI coding assistants such as Claude Code, applied across Blackbaud's AI-native PDLC from Specify to Release 

• Familiarity with SQL Server, Cosmos DB, and RESTful API development 

• Experience with cloud-based AI infrastructure (Azure, AWS, GCP) 

• Strong grasp of Agile methodology and continuous delivery practices 

• Excellent communication and collaboration skills 

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-flexible workforce

• Wellness Programs

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Donations for Doers

• Pet insurance, legal and identity protection

• Tuition reimbursement program