Principal Program Manager (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Merchandising technology at DICK’S Sporting Goods aims to solve some of the toughest challenges in retail. Finding the perfect balance of the right product, the right price, the right place, the right time. We obsess over the experiences of our Teammates, building products that enable insight driven decisions, leveraging data to optimize our inventory and pricing strategies, and providing services that distribute our assortments across the enterprise. If you are a collaborative and creative problem solver, come be part of the team that lives and breathes planning, designing, acquiring, pricing, promoting, and managing our ever-evolving Omni-Channel Merchandising experience.

At Dick’s Sporting Goods, The Principal Portfolio Program Manager role is focused on leading large multi-year strategic programs focused on evolving and scaling the Merchandising portfolio. The role will oversee all aspects of program management including strategy formation, process definition, organization design, and technology delivery. Responsibilities include oversight and guidance of a team comprised of business, technology and 3rd party vendor stakeholders. The Principal PPM is responsible for the overall effectiveness of the team, ensuring the right talent is applied in the right way. The Principal PPM drives integration across teams and initiatives and manages a comprehensive network of strategic alliances to ensure stakeholder needs are met. The Principal PPM drives process adherence to facilitate efficient outcomes, ensuring that teams are performing to their potential. In this role, you will support the Inventory 360 company initiative.

The Inventory 360 initiative combines Merchandising, Supply Chain, Space Management, Reporting & Analytics portfolios to redefine our inventory ecosystem fueled by predictive insights, operational excellence, strategic partnerships, and empowered teams. We will deliver the right product to the right place at the right time to deliver sustained profitable growth while equipping Athletes to achieve their dreams. 

Leadership:

• Provides strategic thought leadership in Merchandising & Supply Chain

• Implements best practices and program standards for multi-year, strategic, cross-functional initiatives

• Drives transformation and change management in partnership with executive leadership

• Leads all program management activities across business and technology teams required: define, plan, execute and deliver industry leading technology enabled solutions

• Owns all aspects of program planning including cross portfolio planning, prioritization, estimation, budgeting, and goal setting

• Facilitates executive level planning, prioritization, and status update discussions across all internal and external stakeholders

Program Planning:

• Lead the production of and approval of program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organization's ways of working, program management framework, and organization's wider governance structure and processes

• Communicate the actions needed to implement the strategy and business plan both within the team and to a diverse group of internal and external stakeholders

• Explain how the program contributes to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to attain defined goals

Program Team and Resource Management:

• Lead a large cross-functional program team; defines the program vision and communicates the outcomes needed, how to achieve outcomes, coordinates team actions across program activities; facilitates the flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.

• Negotiate and manage deployment of program budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization

• Clarify roles and responsibilities within the program team to enable rapid decision-making and delivery.

Program Risk and Issue Management:

• Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these

Program Reporting and Review:

• Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change

• Manage the delivery of assurance reviews within a program, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified to give senior stakeholders confidence that the program can deliver to time, budget, and quality.

Stakeholder Management:

• Define stakeholders and engagement plans for program to ensure that each stakeholder has an appropriate share of voice

Program Benefit Realization:

• Partner with appropriate stakeholders to define baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.

Portfolio Management

• Support strategic planning activities across product and technology portfolios

• Leads and supports Portfolio prioritization, budgeting, and goal setting across products

• Ensure alignment of the organization and key stakeholders with product portfolio direction

• Contribute to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

Ongoing Learning and Development:

• Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential

• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Continuous Improvement:

• Review existing operations in own area of work and implement innovative processes to generate new ideas and ensure continuous improvements are delivered

Culture of Innovation

• Define the execution plan to disseminate innovative capabilities across the businesses, helping people develop these competencies and enabling them to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.

QUALIFICATIONS:

• Master's Degree
• MBA, Computer Science, MIS, Engineering, or other related degree
• 15+ years of relevant work experience, with 7-10 years’ experience in retail program management
• 7-10 years of experience with agile development and deployment practices, agile-based tools and practices
• 7-10 years of experience in or engaged with MerchTech
• Agile / Scrum certification
• OCM or CCMP Certification or knowledge (preferred, not required)
• PMP certification or knowledge (preferred, not required)

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $135,000 - $170,000. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.