Policy Forms Analyst II

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Orchid Insurance, an Arrowhead Intermediaries company, is seeking a Policy Forms Analyst II to join our growing team.

This position is responsible for all activities related to forms management within the Personal Lines team. As a Policy Forms Analyst II, this individual will be responsible for analysis, development, filing (as applicable) and implementation of all policy insurance forms. This individual works closely with the product management team and underwriting group to continue to strengthen policy form language and improve underwriting results.

How You Will Contribute:

• Drafting, filing (as applicable), and implementation of forms, ensuring that forms adhere to system and regulatory requirements as well as organizational standards.

• Write business requirements and complete user acceptance testing of form-related product changes as they move through the product revision cycle into production.

• UAT (user acceptance testing) – Review specific changes are working as designed for forms changes

• Analyze content, properly format, and coordinate referencing to related forms.

• Assist with creation of policy form language as needed

• Research and evaluate state insurance laws, regulations, bulletins, and competitors’ offerings.

• Implement form changes accurately and timely to maintain compliance and deliver competitive products in the market.

• Review claim files, consult with various members of the claims teams for adherence to policy guidelines and limitations.

• Monitor claim activity and loss ratios to identify new trends.

• Participate in new product research and development, as needed.

• Auditing production, post deployment of system updates for all policy forms during the policy life cycle

• Provide coverage analysis for underwriting, product team, carriers when looking at pressing issues in today’s market.

• Assist with manual editing of forms for tickets that do not have an immediate fix. (When form updates require manual editing, execute on Manual editing of forms)

• Assist with recoveries of policies when we discover issue within system

• Development of business requirements and presentations to support user training and system implementation.

Skills & Experience to Be Successful:

• Bachelor's degree or the equivalent in related work experience in the insurance industry.

• Minimum of 2 plus years personal lines, homeowner’s product development, commercial lines, underwriting, claims, or related experience.

• Experience with drafting language for policy forms and endorsements is a plus.

• High degree of familiarity with ISO forms commonly used in homeowners, dwelling fire, or commercial residential programs is a plus; capacity to pick up the language.

• Proven ability to execute testing of product rules and form revisions through the UAT cycle a plus.

• Experience coordinating and maintaining pertinent compliance documentation for product revisions.

• Good project management skills, including the ability to prioritize and manage multiple projects simultaneously, often under tight deadlines.

• Proven ability to work in a fast-paced environment with a high level of accuracy and attention to detail.

• Strong oral and written communicator, to team members, company leaders, carrier partners, agents, and regulators.

• Skilled at setting and delivering on a product plan with timelines, metrics, and quality standards.

• Proficient in Word, Adobe, Nitro, and Excel.

• Superior research skills.

• Prior experience working with offshore teams a plus.

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.