PMO Change Manager S4/o9

Job Description
Are You Ready to Make It Happen at Mondelēz International?
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This is a 21 - month secondment/fixed term opportunity.
The Change PMO Lead is the operational backbone of the change management function on the Program. Reporting directly to the Program Change Director, they are responsible for the integrated governance, planning, coordination, and performance tracking of all change management activities across functions and business units. They ensure the change team operates with rigour, consistency, and transparency - and that the Program Change Director always has a clear, accurate, and timely picture of where the Program stands from a change and readiness perspective.
While the Change & Readiness Lead drives the quality and standards of change delivery, and the Functional and BU Change Leads execute change within their respective areas, the Change PMO Lead provides the structural connective tissue that holds the change function together - owning the integrated change plan, governance cadence, reporting mechanisms, risk and issues tracking, and the tools and templates that enable the team to work consistently and at pace.
How you will contribute
You will:

• Integrated Change Plan Ownership: Own, maintain, and govern the Program-wide integrated change management plan - consolidating activities across all FCL and BCL workstreams, tracking milestones, managing cross-workstream dependencies, and proactively identifying and escalating slippage to the Program Change Director.
• Change Governance Framework: Establish and maintain the change management governance framework - defining the cadence, structure, and protocols for change team meetings, steering committee inputs, readiness review forums, and decision-making escalation paths across the Program.
• Reporting & Dashboards: Design and maintain Program-wide change dashboards and reporting mechanisms - providing the Program Change Director and steering committee with a clear, accurate, and timely view of change plan progress, readiness status, adoption metrics, and key risks across all BUs and functions.
• Risk & Issue Management: Own the Program-level change risk and issues log - tracking all change-related risks flagged by FCLs and BCLs, ensuring owners and mitigations are assigned, reviewing the log at the agreed governance cadence, and escalating systemic risks to the Program Change Director with root cause analysis and proposed interventions.
• Standards, Templates & Toolkits: Define, develop, and maintain the change management standards, templates, and toolkits used by Functional Change Leads and BU Change Leads - ensuring consistency of approach, output quality, and ease of use across the team.
• Stakeholder Alignment & Coordination: Facilitate alignment across Change Management Leads, Training Lead, and Communications Lead - coordinating cross-track dependencies, resolving prioritisation conflicts, and ensuring a cohesive and consistent approach to change delivery across all workstreams.
• • Resource & Capacity Planning: Support the Program Change Director in forecasting resource needs, tracking team workload allocation, and identifying capacity risks ahead of key Program milestones - ensuring the change team is resourced and equipped to deliver at pace.
• Meeting & Workshop Facilitation: Coordinate and facilitate key change forums - including the change team's weekly operating rhythm, readiness review meetings, steering committee change updates, and cross-functional planning workshops - ensuring clear actions, owners, and accountability at every session.
• Change Budget Tracking: Support the Program Change Director in tracking and managing the change management budget - maintaining visibility of expenditure against plan, flagging variances, and ensuring financial reporting is accurate and timely.
• Continuous Improvement: Capture lessons learned from each Program phase and deployment wave - identifying what is working, what is not, and embedding improvements into future planning cycles and team ways of working.
• Onboarding & Induction: Own the onboarding and induction process for new members of the change team - ensuring FCLs and BCLs joining the Program are quickly equipped with the context, tools, governance protocols, and ways of working they need to contribute at pace.

What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience: 6-8 years' experience in a PMO, Program management, or change management role on large-scale, cross-functional transformation Programs - with demonstrated experience running a PMO or governance function for a change management team specifically.
• Integrated Planning: Proven ability to own and maintain a complex, multi-workstream Program plan - tracking milestones, managing dependencies, and reporting status across parallel workstreams at pace.
• Governance Expertise: Track record of establishing and running governance frameworks for large Programs - including meeting cadences, reporting structures, escalation protocols, and decision-making forums.
• Analytics & Reporting: Strong data and reporting skills - experienced in building Program dashboards and using data-driven insights to inform decision-making, track progress, and present status to senior leadership and steering committee audiences.
• Standards & Quality: Experience defining and embedding PMO standards, templates, and toolkits to drive consistency and quality across a distributed change team.
• Stakeholder Management: Ability to coordinate and facilitate alignment across multiple senior leads - managing competing priorities, resolving dependencies, and keeping cross-track collaboration on track.
• Communication: Excellent written and verbal communication skills - able to distil complex, multi-workstream Program information into clear, concise, and audience-appropriate updates for diverse stakeholders.
• Tools & Systems: Proficiency in Program management tools (MS Project, Smartsheet, Jira, or equivalent), collaboration platforms (SharePoint, Teams, Confluence), and data visualisation tools (Power BI, Excel, or equivalent).
• Handling complexity: Comfortable working in a fast-paced, matrixed environment across multiple functions, geographies, and cultures - maintaining structure and rigour even when priorities shift and ambiguity is high.
• System implementation exposure: Familiarity with the specific platform being implemented (e.g. SAP S/4 Hana, O9, Oracle, Salesforce) and the Program governance challenges large-scale system implementations present is highly preferred.

More about this role
This is a 21 - month secondment/fixed term opportunity.

• The Change PMO Lead sits at the operational centre of the change management function - they are the person who ensures the change team's engine runs smoothly, the Program Change Director has the information they need, and the team's work is governed with the rigour a Program of this scale demands.
• This role requires a rare combination of structural discipline and collaborative flexibility - able to build robust governance and tracking mechanisms while adapting them as the Program evolves and priorities shift.
• The Change PMO Lead does not deliver change directly - they enable the Functional Change Leads and BU Change Leads to deliver more effectively by removing friction, providing structure, and ensuring everyone is working to a common standard and timeline.
• The candidate will thrive in a fast-paced environment with shifting priorities, bringing order and clarity to complexity across a diverse, geographically spread change team.

Education / Certifications:

• Bachelor's degree in business administration, Project Management, Organisational Development, or a related discipline.
• Project or Program management certification (PMP, PRINCE2, MSP, or equivalent) preferred.
• Working knowledge of change management methodology (Prosci ADKAR, APMG, or equivalent) advantageous.
• Experience with PMO tooling and Program management platforms (Smartsheet, MS Project, Jira, or equivalent) is expected.

Job specific requirements:

• Proven track record running a PMO or governance function for a change management team on a large-scale transformation Program.
• Experience building and maintaining integrated Program plans across multiple parallel change workstreams.
• Demonstrated ability to design and maintain governance frameworks, reporting dashboards, and risk and issues logs for senior leadership and steering committee audiences.
• System implementation experience (SAP S/4 Hana, O9, Oracle, Salesforce, or equivalent) highly preferred.

Travel requirements:

• Yes, but limited (<20%) - travel to Program hub and business unit sites as required by governance cadence and key Program milestones.

Work schedule:

• Hybrid - with on-site presence during key Program phases and governance events commensurate with Program demands.

Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Temporary (Fixed Term)
Change Management
Business Capability