Platform Solutions Engineer (Fintech/Payments)

We are seeking a Platform Solutions Engineer to join our growing team and support our Platform Sales motion. This is a high-impact, pre-sales engineering role focused on working with vertical SaaS platforms that each have unique and complex payment processing requirements.

As the technical counterpart to our sales team, you will play a critical role in architecting tailored solutions that span multiple product lines—including card-present, card-not-present, and unattended use cases, leveraging capabilities of several product lines including gateway and acquiring. Every deal is different, and every solution requires careful scoping and technical storytelling.

What You’ll Do:

• Serve as the technical advisor and solution architect during the sales process for vertical SaaS platforms considering NMI.
• Work closely with Business Development Representatives to understand customer requirements, present tailored solutions, and accelerate deal velocity.
• Design and document custom payment architecture proposals that may include complex combinations of card-present, card-not-present, and unattended payment scenarios.
• Produce and present solution design documents for each prospective partner, integrating multiple NMI product lines such as gateway services, acquiring, risk, and onboarding APIs.
• Participate in technical discovery calls and product deep dives to align on customer needs, compliance constraints, and integration approaches.
• Collaborate with Product, Operations, Risk, and Underwriting teams to ensure feasibility and alignment of proposed solutions.
• Stay current on industry trends, competitor capabilities, and emerging technologies relevant to embedded payments and SaaS platforms.

What You Bring:

• 3–5+ years in a pre-sales, solutions engineering, or technical consulting role—preferably in payments, fintech, or SaaS.
• Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring.
• Experience selling into or working with SaaS platforms (especially vertical SaaS or ISVs) with complex payment needs.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into business value.
• Demonstrated experience producing solution design documents or technical scoping materials.
• Highly collaborative mindset with the ability to work cross-functionally across sales, product, and engineering.

About NMI

We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You’ve probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

We Offer:

• Competitive Annual Salary + Annual Bonus Scheme 
• A remote first culture!
• Flex PTO 
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.

For your reference, here is a list of the U.S. states in which we are currently able to hire:

• AZ (Arizona)

• CA (California)

• CO (Colorado)

• FL (Florida)

• GA (Georgia)

• IL (Illinois) ⬅ Office Hub

• IN (Indiana)

• KS (Kansas)

• KY (Kentucky)

• MA (Massachusetts)

• MI (Michigan)

• MO (Missouri)

• NC (North Carolina)

• NE (Nebraska)

• NJ (New Jersey)

• NV (Nevada)

• NY (New York) ⬅ Office Hub

• OK (Oklahoma)

• OR (Oregon)

• PA (Pennsylvania)

• TN (Tennessee)

• TX (Texas)

• UT (Utah)

• VA (Virginia)

• WA (Washington)

• WI (Wisconsin)

• WY (Wyoming)

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