Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
- Systems
- Oversight of HR/People Systems, including UKG Ready, and troubleshoot/problem solve system issues
- Work closely with the People/HR team to pinpoint and implement system improvements, such as data updates, workflow creation, and other enhancements
- Act as the first point of contact for People Ops tickets and escalate requests as necessary
- Work to automate manual tasks, build new processes (both in systems and creating SOPs)
- When necessary, the role will participate in evaluating and implementing people platforms and provide training
- Onboarding
- Own the transition from candidate to new hire and ensure a successful onboarding
- Run all of the onboarding experience for new hires, as well as Pre-start communication
- Handle routine processes, including new hire additions, system permissions, user access, personalization, data auditing, and backend configurations.
- Set up onboarding in UKG, send out new hire documents, Schedule Onboarding Sessions, process I-9’s and Employee Agreements
- Work with IT on account & laptop creation
- Compliance
- Manage day-to-day People Ops inquiries, system administration, and stakeholder support
- Ensure all employee records are complete, compliant, and secure (paper and electronic), validate required documentation and retention, confirm proper segregation of sensitive records, and establish a filing standard, retention schedule, and SOPs for ongoing compliance and operational consistency.
- Refine employee data practices and processes
- Monitor, track, and report key HR metrics
- Support people compliance initiatives and audits
- Research and monitor compliance requirement changes
- Partner with People Ops on processes/projects
- Maintain People Ops trackers
- Quarterly on-site maintenance of sensitive files
- You are the dichotomy of two people — equally energized by connecting with employees and new hires as you are by streamlining processes and perfecting the details.
- You are self-sufficient, intrinsically motivated, and drive results with a strong track record of success.
- You see challenges as opportunities to build better systems and stronger practices.
- You’re adaptable and resilient in the face of change, and you maintain an optimistic, solutions-oriented outlook.
- You’re resourceful, eager to uncover innovative ways to improve, and committed to continuous learning.
- You take accountability, follow through on commitments, and always deliver with excellence.
- You’re fluent in HR systems (experience with UKG Ready is a plus) and enjoy optimizing workflows and automations to drive efficiency and accuracy
- You’re curious about leveraging automation and AI tools to simplify processes, enhance data integrity, and improve the employee experience
- You have exceptional attention to detail, strong organizational skills, and a continuous improvement mindset
- You’re comfortable presenting and facilitating training sessions for employees or managers
- You have experience with HR compliance, policy, and reporting
- You communicate effectively across teams and build trust with employees at every level
- You can work cross-functionally and thrive in a collaborative, close-knit team
- You bring experience from a high-growth or startup environment and are comfortable navigating change
- You have 3+ years of experience in HR or People Operations
As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.
As a member of the People Operations (POPs) team, you will work with a highly regarded team laser-focused on driving results for the business. You will be challenged by other high-performing peers and will welcome the opportunity to learn something new! We work hard and enjoy the journey as a tight-knit team that always has each other’s backs and cheers for each other through thick and thin.
What we offerAs a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Identity protection through Norton LifeLock
- Remote-first culture with opportunities for in-person team events
- Recurring monthly home office allowance
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program, including Employee Assistance Program, 24/7 Telemedicine
This position will be posted for 15 days after November 5, 2025.
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity EmployerHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
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