People Experience Specialist

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:
Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, ai-forward, and down-to-earth individuals to join our growing team. We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious. 

ButterflyMX is looking for an exceptional People Experience Specialist to support ButterflyMX’s People Experience function. This role will report to, and partner with, the Sr. Director Of People Experience, to execute on ButterflyMX’s People Strategy. 

Responsibilities:

• Onboarding & Offboarding 
• Lead new hire orientation and coordinate cross-functional logistics (IT, payroll, background checks).
• Send new hire check in surveys and summarize results. 
• Manage exit interviews, the offboarding process, including coordination with payroll and IT. 
• Prepare, send, and upload documentation to employee files. 
• Process Automation
• Implement automation solutions to streamline and improve efficiency across existing People Experience administrative workflows.
• Employee Inquiries
• Act as point of contact for escalated, day-to-day employee questions (benefits, policies).
• HRIS Maintenance
• Maintain and process accurate and up-to-date employee data in HRIS (new hires, terminations, transfers).
• Unemployment Claims & Employment Verifications
• Process unemployment notices and liaise with agencies.
• Respond to employment verification requests in a timely fashion.
• Employee Announcements & Culture Awards
• Coordinate celebratory communications via Slack and email
• Coordinate quarterly culture award logistics 
• Administrative, Compliance & Audit Support
• Prepare and submit documents for internal/external audits.
• Manage routine HR documents, forms, and filing.
• Support routine audits and help ensure compliance with state/federal labor laws.
• Maintain documentation and track training/compliance deadlines.
• Company Calendar Management
• Schedule all internal training, events, and company-wide meetings.
• Support event logistics: invitations, rooms, video‑conferencing, and wrap-up.

Requirements:

• You have 2-3 years of proven experience with handling employee inquiries, onboarding and offboarding with accuracy and with excellent customer service.
• You are proficient with HRIS platforms (ex. Workday).
• You are an excellent communicator, you operate with accuracy and confidentiality. 
• You have experience working in a fast-paced technology environment.
• You are able to effectively follow processes and make recommendations for improvements. 
• You are optimistic, bright, business-minded, resilient, passionate, flexible, and exceptionally good at building authentic relationships with all types of professionals.
• You believe that effective, flexible people practices and strategies are essential for an organization to be able to deliver customer value.
• You are able to maintain a positive attitude and humor under pressure.
• You are self-aware and open to new ideas and ways of solving problems.
• You’re looking for a place that’s filled with kind, smart people, who are working hard on an industry-defining product.
• Proven experience with leveraging AI tools in both professional and personal settings. ButterflyMX is an AI-forward organization and the ability to optimize efficiency using AI is crucial in every role. 

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays, 25 PTO days 
• Paid Family Leave
• Employee Assistance Program 
• Quarterly self-care stipends
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance 
• And more! 

**Please note that all official communications from us will come from a @butterflymx.com or an external ButterflyMX Workable domain. Report any contact from unapproved domains to [email protected]. 

**Please ensure that you’ve whitelisted ButterflyMX as an approved domain in your email account, to avoid any issues with our communications going into your spam folders. 

ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.