People & Culture Operations Specialist - Temporary

Location: Remote within the United States. Please note this role cannot currently be performed in the following states: California, New York, and Washington.  

Hiring Range: This position’s hiring range is anticipated to be $58,656 to $62,500 annually, depending on experience.

Please note this is a full-time, temporary role expected to start mid-January 2027 and go through May 2027 (subject to change).

Position Summary: The People and Culture Operations Specialist supports a positive and efficient employee experience at Best Friends Animal Society by providing high-level administrative and strategic support to the People & Culture team. This role coordinates key people processes, including pre-boarding, recognition, team-building, and wellbeing initiatives, while maintaining accurate and confidential employee data, surveys, and reporting. The Specialist also manages departmental administration, compliance, and resources to ensure programs run smoothly and consistently. In all work, this role models Best Friends Animal Society's mission and Guiding Principles, fostering a culture of collaboration, innovation, accountability, trust, inclusivity, and respect.

Culture Statement and Responsibility: We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.

Essential Duties and Responsibilities:

• Uphold a culture of collaboration, innovation, accountability, trust, inclusivity, and respect by modeling Best Friends Animal Society's Guiding Principles.
• Provide proactive, high-level administrative and strategic support to the Directors, Senior Directors, and broader People & Culture team to ensure smooth operations, follow-through on priorities, and overall departmental effectiveness.
• Support and help lead execution of culture-related initiatives, team-building efforts, and wellbeing activities.
• Help organize and track employee data, surveys, and reporting-overseeing Workday reporting requests and ensuring accuracy, confidentiality, and compliance with internal standards.
• Coordinate the pre-boarding process for new hires, including verification, onboarding forms, I-9 compliance, and welcome kit distribution.
• Schedule and support onboarding sessions such as new hire check-ins and Intercultural Development Inventory (IDI) sessions.
• Assist with department-wide engagement initiatives such as PAWS Week, employee service awards, and survey administration.
• Maintain key people & culture resources and systems, including the Point Person Directory, Best Friends Connect content, and Fetch platform updates.
• Prepare and manage departmental administrative and operational needs, including expense reports, invoices, scheduling, and presentation materials.
• Maintain and organize legal and employee records in accordance with internal policies and compliance requirements; provide administrative support for Employee Relations (ER) initiatives as needed.
• Other duties as assigned.

Skills and Experience:

• A minimum of 2-3 years of experience working in roles that have a focus on project management/coordination, programs, events, or providing a high level of support and executive administration. Experience in Human Resources, People & Culture, or a related field is strongly preferred.
• Hands-on experience supporting pre-boarding and onboarding, including form completion, cohort coordination, and check-in facilitation a plus.
• Demonstrated success supporting executive or senior leadership preferred.
• Familiarity with employee engagement tools and surveys is a plus.
• Must have strong proficiency in MS Office skills including Outlook, Teams (including hosting meetings and calls), Excel, Word and PowerPoint. Proficiency with Workday or similar HRIS platforms is also preferred.
• Proven ability to manage confidential and sensitive information with the highest level of professionalism and discretion.
• Strong administrative and organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills; able to build trust and rapport across all levels of the organization.
• Self-starter, ability to manage multiple complex tasks and projects with competing priorities.
• Strong judgment, adaptability, and a proactive mindset in a fast-paced, dynamic environment.

Physical Requirements:

• Ability to work at a computer and/or on the phone for extended periods of time with repetitive typing, and arm, and hand motion. 

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.