Organizational Readiness Leader (Program Manager)

Job Description SummaryThe Organizational Readiness Leader (Program Manager) plays a critical role in preparing global service and support teams for the successful deployment and support of new products or iterative program releases. This role ensures that the necessary processes, tools, documentation, and training are in place, following the Organizational Readiness framework to enable effective, efficient, and high-quality execution.
At GE HealthCare, we are a global leader in medical technology and digital solutions, committed to improving lives in the moments that matter. Join us to unlock your ambition, turn ideas into world-changing realities, and be part of a team where every voice matters and every contribution helps build a healthier world.

Job Description

Roles & Responsibilities

• Ensure global service and support teams are equipped with the processes, tools, and training required to meet professional services project commitments and deliver program service outcomes.
• Conduct impact assessments to guide execution across process training, product training, service documentation updates, mock installations, early adopter programs, and product issue tracking.
• Collaborate cross-functionally with product management, engineering, training teams, instructional designers, and service/support teams to coordinate and deliver program readiness activities.
• Capture and communicate lessons learned to product and engineering teams to enhance product quality and serviceability.
• Lead release handoffs to regional teams, sharing updated service tools, training materials, and collateral.
• Apply lean principles to standardize processes and drive continuous improvement within the Organizational Readiness framework.
• Leverage deep technical and analytical expertise to execute program strategies and deliverables.
• Understand best practices and how they integrate across functions; maintain awareness of market competition and differentiators.
• Exercise sound judgment to propose solutions for complex, interdependent processes.
• Serve as a resource and mentor to less experienced colleagues; may lead small-scale projects with low risk and resource requirements.
• Communicate performance expectations and facilitate consensus-building within the team; handle sensitive issues with professionalism.

Required Qualifications:

• Bachelors Degree with at least 10 years in Program /Project Management in IT Healthcare. ​

Desired Characteristics

• PMP certification.
• Radiology/Cardiology/Pathology PACS implementation experience.
• Healthcare IT Program Management experience.
• Cloud experience
• Strong process skills.  Demonstrated ability to create RACI’s, flow charts, and process maps.
• Strong oral and written communication skills.
• Strong problem-solving skills. Demonstrated ability to analyze and resolve problems.
• Experience working cross functionally with multiple stakeholders.
• Global experience.
• LEAN
• QMS

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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

The salary range for this position is Total Base Pay Range 98,880.00 -148,320.00 USD Annually not including a discretionary bonus program.

. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for variable incentive compensation.

For U.S. based positions only, the pay range for this position is $101,600.00-$152,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: October 28, 2025