Provide functional and technical support and roadmap delivery for Oracle Financials and Oracle EPM Cloud (ARCS, EPBCS, EDMCS). Collaborate with finance and accounting stakeholders to design, implement, test, and maintain reconciliations, planning, budgeting, metadata governance, integrations, reporting, and process improvements. Lead requirements, testing, documentation, and adoption of Oracle Cloud updates.
WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
This position will work with and support our Oracle Financials and Oracle Enterprise Performance Management business teams. This role will provide day-to-day support and drive the strategic delivery and roadmap for Accounting, Finance, Planning, Reconciliation, and Enterprise Data Management workstreams. This position requires both functional and technical aptitude to be successful, including experience supporting Oracle Financials and Oracle EPM Cloud applications such as Account Reconciliation Cloud Service, Enterprise Planning and Budgeting Cloud Service, and Enterprise Data Management Cloud Service. This role will work closely with business stakeholders, Accounting, Finance, Process and Technology, and IT technical teams to ensure successful delivery, operational support, process optimization, and system enhancements.
DUTIES & RESPONSIBILITIES
- Collaborate with business financial stakeholders to understand analytics, accounting, reconciliation, planning, budgeting, forecasting, and enterprise data management needs; develop plans to address those needs; and deliver solutions that support business objectives.
- Provide functional and technical support for Oracle Financials and Oracle EPM Cloud applications, including ARCS, EPBCS, and EDMCS.
- Support Oracle EPM processes including account reconciliations, transaction matching, planning and budgeting cycles, forecasting, reporting, metadata management, hierarchy maintenance, data governance, and integration support.
- Partner with Accounting and Finance teams to support ARCS processes including reconciliation compliance, profiles, formats, match types, data loads, period close activities, dashboards, reporting, and issue resolution.
- Partner with Financial Planning & Analysis teams to support EPBCS processes including planning forms, business rules, calculations, data maps, reporting, security, scenario/version management, and annual budget and forecast cycles.
- Support EDMCS processes including enterprise metadata governance, hierarchy and dimension management, request workflows, subscriptions, mappings, validations, and integrations with Oracle Financials, EPM, and downstream systems.
- Support and understand integrations in and out of Oracle Financials and Oracle EPM applications, including data loads, extracts, metadata integrations, automation processes, and reconciliation between source and target systems.
- Lead and facilitate business analysis and requirements development and management processes, including eliciting, documenting, analyzing, modeling, prioritizing, validating, and tracing requirements.
- Lead IT test procedures, prepare test plans, test cases, and scripts, and facilitate system integration testing and user acceptance testing for Oracle Financials and Oracle EPM enhancements, releases, and projects.
- Collaborate with product partners, system owners, and subject matter experts to gather requirements for new systems, enhancements, integrations, reports, dashboards, and projects within the functional area.
- Lead design sessions and prototype new systems, enhancements, and projects for the purpose of improving business processes, automation, controls, data quality, and information flow.
- Document and diagram existing and future-state system and business processes related to Oracle Financials, ARCS, EPBCS, EDMCS, integrations, reporting, and close/planning cycles.
- Translate functional business requirements into technical requirements while working with system architects, software engineers, integration teams, managed service providers, and Oracle support partners.
- Collaborate with business and technology partners to perform cost-benefit and return on investment analyses for proposed systems, enhancements, and process improvements to aid management in making implementation decisions.
- Ensure compatibility, interoperability, security, and data integrity of enhancements and projects within current system and business processes.
- Monitor Oracle Cloud updates and releases, assess business impact, coordinate testing, and support adoption of new features and capabilities across Oracle Financials and Oracle EPM applications.
- Support reporting and analytics needs across Oracle Financials and Oracle EPM, including operational reporting, reconciliation reporting, planning and forecast reporting, and executive-level financial reporting.
- Support Oracle Narrative Reporting capabilities as needed; experience with Narrative Reporting is preferred but not required.
- Other duties as assigned.
EDUCATION AND PROFESSIONAL EXPERIENCE
- Bachelor’s degree in computer science, accounting, finance, information systems, or related business field required.
- 5 years of experience providing support for Oracle Financials, ERP, or Oracle Cloud applications.
- Experience supporting Oracle EPM Cloud applications required, with specific experience in one or more of the following:
- Account Reconciliation Cloud Service
- Enterprise Planning and Budgeting Cloud Service
- Enterprise Data Management Cloud Service
- 3 years of experience supporting Concur T&E platform preferred.
- Experience supporting Oracle EPM integrations with Oracle Financials, data management tools, reporting solutions, and downstream financial systems.
- Solid understanding of SOX, HIPAA, and ITIL compliance.
- Deep functional and technical competency in supporting Oracle Financials and Oracle EPM Cloud applications is required.
- Experience with Oracle Narrative Reporting preferred but not required.
PROFESSIONAL COMPETENCIES
- Strong background in finance, accounting, planning, budgeting, forecasting, close, reconciliation, and enterprise data governance processes.
- Demonstrated experience supporting Oracle EPM Cloud applications, particularly ARCS, EPBCS, and EDMCS.
- Demonstrated understanding of ARCS functionality including reconciliations, transaction matching, profiles, formats, period close activities, dashboards, reporting, and data loads.
- Demonstrated understanding of EPBCS functionality including planning applications, forms, business rules, calculations, dimensions, data maps, security, reporting, and budget/forecast cycles.
- Demonstrated understanding of EDMCS functionality including metadata governance, hierarchy management, mappings, validations, request workflows, subscriptions, approvals, and system integrations.
- Demonstrated experience transforming data and writing reports via OTBI, BI Publisher, Oracle EPM reporting tools, Smart View, or similar reporting platforms to support financial ERP and EPM systems.
- Demonstrated experience composing written technical and business documents, including requirements documentation, process flows, functional specifications, test scripts, and support documentation.
- Proficient in writing SQL queries.
- Strong understanding of Oracle Cloud integrations, data flows, metadata management, and financial system dependencies.
- Demonstrated experience effectively managing multiple priorities and project tasks in a fast-paced, deadline-driven environment.
- Demonstrated knowledge of project lifecycle methodologies, the Software Development Life Cycle, IT technologies, architecture, hardware, software, and IT processes.
- Ability to analyze data and statistics and translate results into improved business and technology solutions.
- Proven experience overseeing the design, development, testing, and implementation of software solutions, systems, enhancements, or products.
- Strong collaboration skills to effectively work with internal and external teams to design solutions that meet business needs.
- Strong communication, time management, and organization skills.
- Strong bias toward action and ability to operate with a high degree of urgency.
- Demonstrated ability to manage multiple simultaneous high-priority projects.
- Self-motivated and results driven.
- Strong financial, business modeling, and analysis skills.
- Exceptionally strong personal initiative, good business instincts, and comfort with ambiguity.
A reasonable estimate of the salary range for this position is $118,000 - $176,000 annually. Actual compensation will vary based on the applicant’s education, experience, skills, and abilities, as well as internal equity.
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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