Operate and improve production OpenShift and Kubernetes platforms across hybrid infrastructure. Responsibilities include cluster lifecycle management, automation, GitOps, CI/CD, troubleshooting, observability, security, resiliency, disaster recovery, application onboarding, documentation, incident response, and on-call support. The engineer leads small to medium technical efforts and partners with application, infrastructure, cybersecurity, and vendor teams.
OverviewM&T Bank is seeking an experienced OpenShift Platform Engineer to support, operate, automate, and improve its enterprise container platform. This individual-contributor role supports production OpenShift environments across hybrid infrastructure, including cluster lifecycle management, automation, reliability, security, observability, and application enablement.The engineer will independently perform assigned engineering work, lead small to medium-complexity technical efforts, troubleshoot complex platform issues in partnership with other engineering teams, and contribute to reusable engineering standards and automation. The successful candidate will combine hands-on OpenShift or Kubernetes experience with knowledge of Linux, networking, storage, automation, security, and production operations.
Primary Responsibilities
Primary Responsibilities
- Deploy, configure, upgrade, scale, maintain, and support production Red Hat OpenShift clusters across hybrid infrastructure.
- Lead assigned OpenShift engineering efforts and small to medium-complexity projects through requirements, implementation, testing, documentation, and production support.
- Automate cluster provisioning, configuration, upgrades, and recurring operational tasks using reusable scripting, infrastructure-as-code, configuration-management, GitOps, and CI/CD practices.
- Troubleshoot issues across Kubernetes, Linux, containers, networking, ingress, DNS, certificates, storage, compute, identity, and application connectivity, coordinating with application, infrastructure, security, support, and vendor teams as needed.
- Implement and maintain monitoring, alerting, health checks, dashboards, and platform metrics to improve reliability, performance, and capacity planning.
- Participate in incident response and root-cause analysis, identify corrective actions, and help prevent recurring platform issues.
- Support backup, recovery, resiliency, and disaster-recovery capabilities, including validation and recovery exercises.
- Implement and maintain RBAC, workload security controls, secrets, certificates, and platform policies, while partnering with cybersecurity, risk, and control teams to address vulnerabilities, findings, and control requirements.
- Develop secure, reusable application-onboarding configurations and self-service patterns that simplify platform consumption.
- Gather and validate technical requirements, review completed designs and identify implementation risks or gaps.
- Create and maintain platform standards, implementation plans, operational procedures, and support documentation; participate in peer reviews of automation and production changes.
- Share technical knowledge with other engineers and continue developing expertise through collaboration with experienced team members.
- Follow and promote applicable engineering, change-management, IT service-management, security, risk, and regulatory practices.
- Contribute to an on-call support rotation.
- Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture
- Demonstrated experience administering and supporting production OpenShift or Kubernetes environments.
- Strong hands-on troubleshooting experience across OpenShift/Kubernetes and supporting Linux, container, networking, storage, compute, identity, and application technologies.
- Experience automating infrastructure or platform operations through scripting, configuration management, infrastructure as code, GitOps, or CI/CD.
- Experience with Git-based development, peer review, testing, and controlled change-management practices.
- Demonstrated ability to independently deliver assigned engineering work with limited supervision.
- Ability to gather and analyze technical requirements, identify implementation concerns, and use technical evidence and risk considerations when recommending solutions.
- Working knowledge of enterprise platform resiliency, high availability, observability, backup, and recovery practices.
- Strong written and verbal communication skills, including the ability to work effectively across application and infrastructure teams.
- Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, or a related field.
- Experience administering Red Hat OpenShift in a production, multi-cluster environment.
- Experience with Azure Red Hat OpenShift, Azure Kubernetes Service, Amazon EKS, or Red Hat OpenShift on AWS.
- Linux systems-administration experience and familiarity with Podman or Docker.
- Experience implementing GitOps and continuous delivery using Argo CD or a comparable platform.
- Automation experience with Ansible, Terraform, Python, Go, or Bash.
- Knowledge of observability practices covering metrics, logs, dashboards, alerting, and capacity analysis.
- Familiarity with container security, vulnerability remediation, image governance, secrets management, certificates, and policy enforcement.
- Experience supporting application onboarding to OpenShift or Kubernetes.
- Experience in financial services or another highly regulated environment.
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