National Technical Sales Representative-Shower Systems/ Emser Essentials (39620)

Emser Tile is seeking a highly motivated and technically skilled National Technical Sales Representative to drive growth and adoption of the Emser Essentials product portfolio, with a primary focus on Shower System solutions. This hybrid role blends technical expertise, sales execution, and product development support, serving as a key liaison between field sales, customers, marketing and internal stakeholders. The ideal candidate will possess strong installation knowledge, a passion for education, and the ability to translate technical product features into meaningful value for customers and internal teams.
 

Key Responsibilities

Sales & Business Development
- Drive national sales growth for the Shower System category, with additional support for broader Emser Essentials brands
- Partner with Sales and Marketing teams to identify opportunities and expand market penetration
- Support branch teams and customers with technical selling strategies and product positioning
- Contribute to revenue growth through consultative, solution-based selling

Technical Training & Education
- Lead national and regional training initiatives, both in-person and virtual, for Emser branches, sales teams, and customers
- Serve as the subject matter expert for Shower System technical applications and installation best practices

- Ability to identify, troubleshoot and problem solve installation questions, issues, and potential failures in the field
- Develop and deliver engaging educational content to ensure consistent product knowledge across the organization

Product Development & Technical Support
- Assist the Setting Materials Merchant in the creation and refinement of installation guides, technical specification sheets, and product packaging.
- Work alongside Setting Materials Merchant and Supply Chain teams to align product offerings with market needs
- Provide feedback from the field to support continuous product improvement

Qualifications (Knowledge/Skills/Abilities/Experience)

- Proven experience in tile installation, construction, or related technical field
- Certified Tile Installer (CTI)
- Membership with NTCA (National Tile Contractors Association) highly desirable
- Prior experience in technical sales or training within flooring, tile, or building materials industry
- Strong communication and presentation skills
- Ability to travel nationally as needed

Travel Requirements

- Frequent national travel required, including job site visits, branch support, and customer training
- Expected travel 50–75%, including overnight stays as needed

Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.