Multi-Carrier (AR) Support - Recruiting & Retention

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
Key Responsibilities:

• Oversee AR Channel sales execution, ensuring consistent training, compliance, and performance standards while supporting risk closure and preventing compliance-related revenue loss
• Support and optimize .com recruitment leads by coordinating follow-up, tracking conversion, and aligning opportunities with Direct Dealer Partners (DDPs)
• Conduct market research and detailed data analysis to identify industry trends, competitive activity, and growth opportunities that support PSA and GA improvement
• Proactively monitor performance metrics and dealer compliance to identify at-risk locations and implement strategies to prevent multicarrier offboards
• Analyze and interpret AR performance data, providing actionable insights and feedback to drive continuous improvement; prepare and present executive-ready PowerPoint updates for leadership and key stakeholders
• Partner cross-functionally and with external stakeholders to optimize sales processes, enhance customer experience, and ensure alignment with AR business objectives
• Assist in developing data-driven business strategies and growth plans, collaborating closely with DDPs to unlock incremental sales opportunities
• Identify and assess competitive threats and opportunities, recommending strategic responses to protect and grow AR channel performance
• Travel up to 50% to support AR partners, reinforce execution standards, and drive in-market performance

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree from a four-year college or university
• At least five years of related experience and/or training; or an equivalent combination of education and experience

Skills and Qualifications:

• Strong analytical skills with experience in data analysis, performance tracking, and generating actionable insights
• Advanced proficiency in PowerPoint for creating compelling, data-driven presentations
• Proficient in Microsoft Excel; experience with G Suite preferred
• Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate obsessive attention to detail
• Experience in identifying and mitigating risks related to offboards, ensuring continuous engagement and compliance
• Collaborative teamwork attitude with the ability to establish productive working relationships across departments
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and levels of authority
• Self-motivated with the ability to work independently with minimal supervision
• Experience in the wireless industry is required
• Retail or training experience is preferred

Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )