The Mortgage Compliance Analyst will audit and verify loan files for compliance, manage exceptions, and ensure adherence to regulations while collaborating with various teams.
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
Examine, review and process Quality Assurance and Quality Control audits in various stages of the loan process to verify completeness and accuracy of loan documentation and system data, participate in HMDA reviews for compliance with regulations, ensure that loans conform to Bank, Investor, and Regulatory policies, requirements and expectations, support team members by backing-up task assignments, and other duties as assigned, while working closely with all team members as well as other business units and leaders throughout the Mortgage division.
In this role you'll have the opportunity to:
- Responsible for the thorough audit, review, and verification of Pre- and Post-Close loan files for closed and cancelled/denied files related to Quality Assurance, Quality Control, First Line of Defense and HMDA to ensure proper documentation, accuracy, and completeness, with an emphasis on attention to detail.
- Responsible for identifying, reporting, and monitoring exceptions found in loan files, as well as, working and coordinating with Mortgage Production and/or Mortgage Operation’s staff for corrections. Frequent verbal and written professional communication with various business units and authority levels.
- Reviewing and processing cancelled/denied loan files for accurate submissions and preparing files for Quality Assurance review.
- Assist with managing, monitoring and working loan queues, as well as, facilitating reviews with contracted vendors and assisting with projects and/or targeted audit.
- Review and research exceptions and responses for accuracy to requirements and assist in reporting to business units.
- Responsible for complying with policies, procedures, security requirements, and government regulations and ensuring each loan file meets Bank, Investor, and Regulatory requirements.
Education & Certifications
- High School Diploma or equivalent
Experience
- 4+ years of related mortgage or Quality Assurance/Quality Control experience required
- 4+ years Mortgage Production/Operations experience preferred. (Experience in banking, financial services, or insurance industry may be considered)
Knowledge, Skills and Abilities
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) with advanced skills in formatting, formulas, professional presentations, and document management.
- Skilled in digital collaboration platforms (Teams, SharePoint, Zoom, etc.) and adaptable to quickly learning new technologies and systems.
- Strong critical thinking, analytical, and problem-solving abilities; capable of evaluating information, identifying trends, and developing well-reasoned solutions.
- High attention to detail and accuracy with strong organizational and time management skills; able to prioritize multiple tasks and meet deadlines in fast-paced environments.
- Demonstrated excellence in written and verbal communication, with the ability to clearly and professionally convey information across diverse audiences.
- Knowledge of real estate lending processes, documentation, and loan operations systems (e.g., Encompass); familiarity with related federal and state regulations preferred.
- Effective collaborator and relationship builder; able to work independently and as part of a team with professionalism, adaptability, and accountability.
- Self-motivated, proactive, and eager to learn; open to feedback and committed to continuous growth and development.
Compensation & Benefits
- Targeted starting hourly range (based on experience): $27.09-$35.69
- Incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
- Get more information at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Top Skills
Encompass
Microsoft Office Suite
Sharepoint
Teams
Zoom
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