Microsoft Modern Work Solutions Consultant

Position Title:  Consultant, Microsoft Modern Work Solution

Position Location:  Remote in the Contiguous US

Job Summary:

As a Consultant within our Digital Workplace practice, you will deliver Microsoft Modern Work solutions for mergers and acquisitions (M&A), tenant consolidations, and divestitures. This hands-on role covers assessment through post-migration support across identity, Microsoft 365, and Intune-managed endpoints, with a focus on secure access, business continuity, and a smooth user experience.

Essential Functions:

• Assess Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint environments to document business requirements, migration scope, dependencies, and readiness gaps.
• Work with solution architects and technical leads to translate client requirements into Modern Work recommendations and tenant-to-tenant migration, consolidation, and divestiture plans, addressing workload sequencing, identity alignment, coexistence, cross-workload dependencies, and user impact.
• Configure Microsoft 365 services and execute migrations across Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams using approved migration tools and documented procedures.
• Support identity transitions, including directory synchronization, domain and UPN changes, and access policies, in coordination with security and endpoint specialists.
• Implement Microsoft Intune endpoint solutions, including Windows Autopilot provisioning, device join and enrollment, configuration and compliance policies, application deployment, endpoint security, and Windows updates; support cross-tenant device transitions during M&A migrations.
• Execute pilots, migration waves, and cutover activities; validate data, permissions, mail flow, and user access; troubleshoot issues and support rollback readiness and post-migration stabilization.
• Maintain migration runbooks, configuration records, and support handoff documentation; communicate status, risks, and dependencies; and assist project managers with milestones, user communications, and delivery coordination.

Required Skills/Abilities/Competencies:

• Sound judgment, critical thinking, and responsible handling of client data and privileged access.
• Strong client-facing communication and customer service skills; ability to explain technical issues and user impacts, work independently, and collaborate with architects, project managers, security teams, and client stakeholders.
• Strong organization and attention to detail in migration inventories, identity mappings, permissions, and validation; ability to manage competing priorities and meet project deadlines and cutover windows.
• Understanding of M&A migration dependencies, including tenant coexistence, identity and domain transitions, workload sequencing, and business continuity.
• Working knowledge of Active Directory, Microsoft Entra ID, hybrid identity, multifactor authentication, and Conditional Access.
• Hands-on experience delivering the Intune and Windows Autopilot solutions described above, including application packaging and troubleshooting enrollment and policy deployment issues.
• Hands-on proficiency administering Microsoft 365 workloads, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams, with deeper expertise in one or more areas.
• Required hands-on proficiency with Quest and AvePoint as the primary migration tools, plus PowerShell for Microsoft 365 administration, reporting, and migration automation. Familiarity with Microsoft Graph; preferred familiarity with ForensIT, BitTitan, ShareGate, and PowerSync Pro as secondary tool options used as project and client needs dictate.
• Strong troubleshooting skills across identity, mail flow, permissions, collaboration access, and endpoint sign-in, with the ability to document findings and escalate risks promptly.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of experience in Microsoft 365 consulting, Modern Work implementation, or enterprise migration delivery, including hands-on participation in tenant-to-tenant or M&A migration projects.
• Relevant Microsoft certifications aligned to Microsoft 365 administration, identity, endpoint management, or collaboration.

Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.