MedComm Coordinator - FUSE Superuser - FSP

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The MedComm Coordinator is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.

• Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
• Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
• Support the Global FUSE Lead with expanded system access and permissions
• Troubleshoot and resolve various system issues by accessing advanced backend capabilities

• Ensure Global Content Owners adhere to post-usage country requirements
• Review and manage dormant accounts, including sending communications and revoking access when necessary
• Monitor in-process assets that remain unfinished and take appropriate action
• Track and document deviations when SOPs and processes are not followed

• Approve/reject User Access Management (UAM) application requests
• Verify training criteria completion and correct role profile selection
• Maintain agency profiles with regular updates
• Approve brand/therapeutic area access for the FUSE DAM

• 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
• Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations
• FUSE system experience required

• Working knowledge of compliance guidelines on advertising and promotion
• Basic understanding of process optimization and asset creation
• Proficiency in computer applications, including Microsoft Office and Adobe Acrobat

• Ability to interact comfortably with all levels and departments of the organization, including senior leadership
• Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
• Strong risk identification, mitigation, and management capabilities
• Excellent project and process management skills

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EEO Disclaimer
Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.