MANAGER, STATE PROGRAMS

Description

Position Summary

Manage the day-to-day operations of state program(s) to ensure efficient processes, compliant programs, strong execution, high-level customer service, and measurable outcomes. Develop a team and reinforce a culture that supports CTF goals and vision. Work collaboratively with the CTF leadership team and ACSI departments to further CTF efforts.

This is a remote position performed from a home office anywhere in the contiguous United States. 

Applications are accepted on an ongoing basis.

Compensation and Benefits

Starting Salary Range: $65,000 - $72,000; based on work experience, education, training, knowledge, skills, and internal and external equity.

Employees may choose from benefits including HDHP and copay medical plans, dental, vision, health care and dependent care flexible spending accounts, health savings account, 403b retirement plan, and supplemental life and disability insurance. In addition, ACSI provides vacation, sick leave, paid holidays, basic life, basic accidental death and disability, long term disability, employee assistance plan, Christian school tuition benefit, and discretionary annual bonus. 

Essential Duties and Responsibilities  

• Monitor state regulatory requirements and update CTF leadership and the state operations team on requirements
• Prepare and file timely and accurate reporting required by state and federal compliance and regulatory requirements
• Develop efficient workflows for financial contributors, scholarship applicants, and school partners for state programs
• Ensure accurate entries into the CTF database and insightful reporting from the CRM
• Hire, train, develop, and support a high-performing CTF state operations team
• Establish KPIs to manage, monitor, and improve operational performance
• Represent CTF at ACSI events, school meetings, industry conferences, and state/federal regulatory events, as needed
• Work closely with the ACSI accounting team to process cash inflows and outflows, assist with audit needs, and file state and federal reporting
• Develop CTF growth opportunities in existing state programs and expansion into new state programs
• Support special projects and initiatives
• All other duties as assigned

Requirements

Essential Qualifications

Spiritually the ideal candidate shall possess characteristics that reflect 

• a demonstrated acceptance without reservation of the ACSI Statement of Faith 
• a strong, clear Christian testimony, acknowledging Christ as Savior and seeking to live as His disciple 
• a desire for spiritual growth as evidenced by his/her prayer life, Bible study, and spiritual outreach to others
• a mature, godly spirit 
• a Christian role model (Luke 6:40) in attitude, speech, and actions toward others. (This includes being committed to God’s biblical standards for sexual conduct.) 
• a person of faith and prayer 
• a broad acceptance of and by the evangelical Christian community 
• a strong knowledge and understanding of Scripture 
• a servant leader 
• an active participation in a local Bible-believing church 

Required Experience and Education

• 3 or more years of relevant experience managing programs and teams
• Bachelor’s degree or higher
• Proficiency with Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook, Teams)
• Excellent interpersonal skills and the ability to work and communicate well with all levels of ACSI and CTF management, staff, schools, contributors, and third parties
• Ability to problem-solve and multi-task effectively
• High level of attention to detail and ability to deliver positive outcomes
• Strong self-motivation and ability to be productive in a remote work environment
• Desire to examine business processes and outputs for constant improvement and efficiencies

Physical Demands and Work Environment

• Professional remote work environment in which to conduct videoconferences and phone calls
• Ability and willingness to travel up to 15% by plane or automobile
• Driver’s License required to be kept current and in effect as a condition of employment
• Employee is regularly required to walk, sit, use hands and fingers, talk, and hear
• Essential duties require the use of computers to process information
• The employee frequently is required to reach with hands and arms
• Specific vision abilities required by this job include the ability to read at close range and distinguish colors and contrasts
• The noise level in the work environment is usually minimal

Accountability

• Accountable to Director, Business Operations
• Accountable to the agreed upon job description and ACSI’s policies
• Accountable to agreed upon goals and timelines