Manager, Sponsorship Operations

 Sponsorship Operations Manager - Manifest
Division: Event Operations
Reports to: Director of Operations
Location:  Remote
Job status: Full Time, Permanent
 
Key Purpose:
Manifest is looking for a Sponsorship Operations Manager to manage the year-round delivery of our sponsorship program. The role is responsible for supporting sponsorship sales, managing contracts and inventory, overseeing sponsor fulfillment, and helping ensure an excellent sponsor experience.
As a key member of our team, the Sponsorship Operations Manager will work closely with Sales, Event Operations, our sponsor support agency, and other internal and external partners. They will also play a core management role during onsite event delivery. The role requires travel to Manifest.
 
Key Responsibilities:
As a Sponsorship Operations Manager, you will:

• Work closely with Sales and other internal teams to      manage the delivery of sponsor partnerships and provide accurate, timely      information about products, inventory, and fulfillment.
• Maintain sponsorship sales materials, product      one-sheets, and backend inventory to help the Sales team sell confidently      and accurately.
• Prepare, send, and manage sponsorship contracts,      translating sold benefits into clear fulfillment tasks and deadlines.
• Build strong relationships with top-tier sponsors and      serve as an escalation point for complex questions, activations, and      fulfillment needs.
• Develop and maintain processes to ensure the      efficient delivery of Manifest sponsorships, working closely with our      sponsor support agency and other partners.
• Manage the commercial side of the show floor plan,      including sponsorship inventory, sold locations, contract alignment, and      routine updates throughout the show cycle.
• Support the delivery of the Meetup Program.
• Support post-show fulfillment reporting, sponsor      debriefs, renewal conversations, and recommendations for future      sponsorship products.

 
Skills & Experiences:
To be successful in this role, you must have/be:

• A minimum of 3 to 5 years of event management      experience working with event sponsors, sponsorship operations, sales      operations, or exhibit operations.
• Exceptional attention to detail and the ability to      produce accurate work in a fast-paced, high-volume environment.
• Extremely strong project-management, organization,      prioritization, and time-management skills.
• Confidence working with fast-moving sales teams and      the ability to communicate requirements, boundaries, and solutions      clearly.
• Strong written and verbal communication skills,      including the ability to communicate with senior-level executives and      high-value customers.
• Experience building and managing spreadsheets,      trackers, and data merges.
• A strong focus on quality, accountability, and the      sponsor experience.
• The ability to work independently, take ownership,      and adapt in a fast-changing environment.
• An interest in learning about the supply chain      technology sector.