Manager, Site Resourcing

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We have an incredible opportunity for a Manager, Site Resourcing to join ICON’s Site Resourcing team. The Manager, Site Resourcing will drive the development and execution of Accellacare Site Resourcing for future and awarded study needs by aligning and executing Sponsor requirements. They will develop selling strategy with key stakeholders, develop budgets and proposals to support new business, oversee productive vendor management relationships, and are accountable for the assigned team’s deliverables.

Location: United States (Remote)

What you will be doing:

• Act as a single point of contact between Accellacare, Alliance Partner, and the Sponsor to drive the successful development and implementation of site support specialists, report key metrics, and resolve challenges as they arise
• Provide strategic oversight of Site Support Resourcing, monitor Site Support Leads, and CTAs Specialist progress and ensure tasks are completed in a timely manner
• Ensure appropriate legal agreements are in place for project execution
• Lead planning of staff deployment including, training, startup, sponsor interactions, and close out
• Lead strategy related discussions with Sponsor, including contract deliverables, budget allocation, and performance metrics
• Drive process improvement, efficiencies and technological development to meet KPIs and delight customers, sites, and team members
• Work in an integrated model within the study team, liaising with Oversight Manager, PD, PM, CTLs, SELs and CTM
• Ensure country regulations are followed per SOW
• Understand assigned protocol and lead creation/coordination of quality and quantity of ROI
• Provide feedback to management on the effectiveness of the activities for each project
• Ensure study materials are saved and filed appropriately to ensure 100% compliance
• Financial oversight including unit trackers, invoices, and follow-up to sponsors and sites, budgeted vs. actuals, and reporting to clients and forecasting
• Work along with Strategic Partners for staff allocation for specific assignments
• Provide Project Management and People Leader Oversight for all aspects of contracted projects
• Responsible for full rollout and training on the official ASR work model to include KPI development, conflict of interest management, case study development, ethics oversight, and compliance of new processes
• Revenue tracking, management of full-service studies, frequent forecast changes, and metrics reporting

Your profile:

• 3+ years of site management experience in a clinical research environment
• Proven ability to serve as a primary point of contact between internal teams, strategic partners, and sponsors, effectively driving alignment, communication, and issue resolution
• Demonstrated knowledge of contract management and financial management, including invoice oversight, change orders, and budget vs. actual analysis
• Strong strategic oversight of resourcing models, timelines, and deliverables
• Strong communication, organizational, and stakeholder management skills
• Bachelors degree

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What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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