IT Manager: Sales & Marketing Technology

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Manage a team of associates that develop, implement and support new/existing software applications and hardware platforms. Work with user groups to ensure operational stability and that applications meet the practical needs of the company.

Major Tasks, Responsibilities, and Key Accountabilities

• Builds relationship with key user and operation groups to identify and resolve business issues.
• Manages system development and support activities to meet user needs in a timely and cost effective manner while ensuring completion per the governance process.
• Manages and tracks the progress of multiple development projects to include administration, work plans, resource planning and control, status reports, and budgeting.
• Resolves information services problems by analyzing issues, discerning the most appropriate course of action, providing tactical direction and reallocating resources as necessary.
• Communicates status of activities with the team, peers, management and end-users.
• Selects, develops and motivates assigned staff.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

• 5+ years’ experience related to Marketing and Sales Technology solutioning, implementations, and support.
• 3-5 years in an IT leadership position (manager/team lead).
• Experience in systems development, project management, budgeting, forecasting, and capacity planning.
• Ability to influence peers and stakeholders on technical approaches to solve business opportunities.
• Experience in Marketing Cloud/CRM and Omni Channel Technology a plus.
• Experience in various Marketing applications/tools is a plus (Ex: PIMs: Agility/Syndigo/Salsify, DAMs: Bynder/Adobe, CRM: Salesforce, SEO/SEM, etc.).

This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.