Manager, GTM Systems

Summary

Sr. Manager, GTM Systems

We’re looking for a Sr. Manager, GTM Systems to lead our growing GTM Systems team and own the day-to-day administration, configuration, and scalability of our GTM technology stack. This role is critical to how our revenue engine runs.

You’ll partner closely with Sales, Marketing, Technical Services, and RevOps to translate business needs into scalable system solutions, while ensuring our systems are reliable, integrated, and built for growth.

This is a hands-on, people management role driving and shaping the GTM technology stack that will power Temporal through years of hypergrowth. We’re looking for someone who has operated in high-growth environments, understands how GTM teams actually work, and can build systems that scale from startup to enterprise.

• Own administration and ongoing optimization of Salesforce and the broader GTM tech stack (e.g., Gong, ZoomInfo, Outreach, CommonRoom, Chili Piper, etc.)
• Ensure systems are cleanly integrated, scalable, and aligned to GTM processes
• Maintain system performance, reliability, and data integrity across platforms
• Evaluate and implement AI-enabled features across the GTM stack to improve efficiency, data quality, and decision-making
• Lead evaluation of new software to support Temporal’s GTM strategy (including build vs. buy considerations) and own the end-to-end execution plan for new implementations 

• Lead configuration of Salesforce (fields, objects, layouts, permissions, flows, automation)
• Partner with Business Systems on advanced configurations and integrations (e.g., APIs, data flows, complex automations)
• Own QA, UAT support, and production deployment readiness from a systems perspective

• Partner directly with Sales, Marketing, and RevOps to gather requirements and translate them into system solutions
• Act as a thought partner to improve workflows, not just implement requests
• Ensure solutions align with defined Rules of Engagement and GTM processes

• Own governance of reporting and dashboarding in Salesforce and connected tools in collaboration with the RevOps team
• Ensure data cleanliness, governance, and usability for forecasting, pipeline management, and performance tracking
• Support pipeline visibility, attribution, and forecasting accuracy by building the required systems tracking and audit capabilities
• Collaborate with RevOps and Data teams on system requirements to empower robust reporting and modeling capabilities in Temporal’s data lake

• Serve as the escalation point for GTM systems support, overseeing analysts who manage day-to-day intake through RevOps processes.
• Analyze submitted user tickets to identify trends and scope opportunities for more programmatic systems solutions
• Serve as an escalation point for troubleshooting issues, managing user access, and maintaining system documentation
• Partner with BizSys on escalations and Tier 2/system-level issues

• Drive system adoption through documentation, training, and enablement
• Ensure users understand how to operate within defined processes and systems
• Continuously improve usability and reduce friction for GTM teams

• 6+ years of GTM systems experience in high-growth B2B SaaS environments
• Proven experience scaling systems from startup to growth stage
• Deep understanding of GTM motions (Sales-led + PLG is a plus)
• Strong experience with Salesforce automation (Flows, validation rules, permissions, data models)
• Experience administering and integrating GTM tools (Gong, Outreach, ZoomInfo, CommonRoom, etc.)
• Strong data mindset, understands how data drives forecasting, pipeline, and decision-making
• Comfortable working cross-functionally and pushing back when needed to protect system integrity
• Ability to balance speed and scalability, knows when to move fast vs. build for long-term
• Strong understanding of how AI can be practically applied to improve sales and marketing efficiency (not just experimentation, but operationalization)

• Experience in consumption-based or usage-based business models
• Familiarity with CPQ, attribution tools, or product-led growth tooling
• Experience working alongside a Business Systems / engineering function

• Systems that scale without constant rework
• High adoption and trust from Sales and Marketing
• Clean, reliable data that supports forecasting and pipeline management
• Faster turnaround on requests without sacrificing quality
• Strong partnerships with no silos between process and systems
• Applies AI pragmatically to improve GTM execution (not chasing trends, but driving measurable impact)

• The estimated OTE pay range for this role is $176,000-$220,000
• This role is eligible to participate in Temporal's equity plan