Manager, External Communications

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The role:

We are currently seeking a Manager, External Communications, to drive strategic public relations initiatives for the firm’s REMS business line and global Industries. The position includes the development, implementation, and measurement of external communications programs and requires supporting multiple stakeholders and managing the development and delivery of critical project deliverables.

The ideal candidate is a highly detail-oriented, forward-thinking professional who can work effectively in a fast-paced environment and successfully manage multiple priorities and deadlines. This role will report to the Director of Global Occupier Public Relations.

Responsibilities: 

External Communications 

• Understand and clearly articulate Global and Americas goals and objectives in relation to REMS’ mission, values and strategic direction in all communications as appropriate to the audience.

• Contribute to Public Relations strategies that support REMS and priority industries, aligning with JLL’s overall brand positioning.

• Drive programming for content development, proactive media relations, conference participation, speaking opportunities, earned media, and award submissions.

• Develop and advise JLL leaders on communications program messaging, priorities, and business narrative.

• Build media relationships with targeted publications, potentially in collaboration with an external agency or agencies.

• Identify creative and innovative ways to convey the JLL story and bring our JLL “big themes” to life through REMS and Industries stories/messaging and in collaboration with clients.

• Identify and develop a bench of spokespeople in key topic areas who can speak on behalf of the JLL brand and help shape and promote thought leadership / external content in those areas.

• Effectively extend content into demand generation efforts led by marketing and internal communications, as appropriate.

• Incorporate analytics and metrics in planning and evaluation of external communications activities, taking a data-driven approach to communications efforts and counsel.

• Support reactive media relations as needed, including crises related to reputation management.

• Develop a deep understanding of commercial real estate industry and JLL’s businesses, capabilities, clients and results.

• Provide additional ad hoc counsel on other business line programs that also sit within the larger Work Dynamics communications team.

• Develop and execute content for JLL’s digital and social media channels – including LinkedIn and JLL.com – to support communications objectives. 

• Evaluate external speaking engagements and media opportunities.

• Contribute to reporting efforts for external communications initiatives.

• Partner with internal shared services teams for select projects involving design, metrics, and media monitoring. 

Relationship Management 

• Develop relationships with key contacts at all levels of JLL’s business. 

• Manage productive relationships with internal partners to the business (such as marketing, research, internal communications, brand, digital, etc.) at regional, national, and global levels. 

• Develop relationships and lead programs with leaders across the JLL business, advising and collaborating with them as appropriate.

Candidate profile:

5 years overall experience that contributes to a well-rounded strategic communications background. Key attributes and skills include:

• Excellent writing, editing and verbal communication skills

• Proven track record of working effectively in fast-paced environment and successfully managing multiple priorities simultaneously

• Ability to work collaboratively and effectively with colleagues around the world and at all levels

• Creative problem solver and self-starter with demonstrated agility, initiative and “can-do” attitude

• Bachelor’s degree in communications, PR, journalism or related field

• Marketing, external communications and/or journalism experience

• Commercial real estate industry experience helpful but not preferred

• Background working in a matrixed organization preferred

• Experience managing multiple communications channels and reaching disparate audiences

• Detail-oriented with excellent organizational and prioritization skills 

• Strong stakeholder management skills

• Understanding of and commitment to client service

• Provide additional ad hoc counsel on other business line programs that also sit within the larger Work Dynamics communications team.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.