Accounts Receivable & Credit, People Manager

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Accounts Receivable & Credit, People Manager

Accepting Applications until March 10, 2025.

Change people’s lives and love what you do!  Cochlear is the most recognized brand in hearing health care.

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you know Accounts Receivable and credit, this is a fantastic opportunity to join the Accounts Receivable team at the global leader in implantable hearing devices! In this role, you will be based in our Americas head office in Lone Tree, CO. This role is hybrid, requiring you to be in the office 2 days per week minimum, with 3 days per week working from home.

In this pivotal role as Manager AR, Credit and ProCare Audit, you will spearhead the operational excellence of our Accounts Receivable department. This role is a vital partner to both our Accounting/Finance teams as well as our field and business leadership teams to ensure that our customer accounts are managed proactively with the high level of customer service. Your leadership will ensure the seamless execution of collections, credit management, ProCare audit, and cash application processes, safeguarding the financial health and sustainability of our organization.  To include, month end processing, creation of metrics, and presenting metrics to leadership.  This role will look for efficiencies with processes, update process and procedures.

Key Responsibilities

• Manage and lead a team of direct reports-Mentor and support team members by providing clear directions and expectations for team members by maintaining open and honest two-way communication and career development. Conduct regular team performance discussions with direct reports and skip level team members to evaluate performance as a function and proactively identify opportunities for process optimization and efficiency enhancements across all facets of Accounts Receivable operations.
• Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements. 
• Month End Close processing-Daily/Weekly/ Monthly Collection AR Department metrics and Power Point . Generate insightful, accurate business reporting, offer detailed breakdowns for receivables function key metrics and performance indicators, to empower stakeholders with actionable insights and decision points.
• Identifies and mitigates risk by conducting credit limit reviews on new and existing B2B customers within specified frequency. Define and implement strategies to optimize end-to-end Accounts Receivable (A/R) management, ensure efficient collection of all receivables, streamline cash application processes, and minimize credit risk exposure.
• Month End Close processing-Daily/Weekly/ Monthly Collection AR Department metrics and Power Point . Generate insightful, accurate business reporting, offer detailed breakdowns for receivables function key metrics and performance indicators, to empower stakeholders with actionable insights and decision points. 

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

Required Skills

• Bachelor's Degree or equivalent work experience with 5-7 years of experience
• Ability to manage and adjust to competing priorities, and manage time and schedules in a fast-paced environment while maintaining a high level of attention to detail 
• Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audience
• Ability to collaborate in a fast-paced interactive team environment, and provide instructions to others
• Ensures accountability of self and team members
• Demonstrated strong follow through on commitments and takes responsibility for actions and decisions

Desired Skills

• Inspires team to tackle problems and challenge the status quo to deliver creative solutions
• Ability to interact effectively across all levels of the organization, establish professional relationships, and communicate openly within the department and with cross-functional teams

Total Rewards

In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.

• Pay Range in the United States: $85,000 - $105,000 based upon experience, as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers’ side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information.  May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product specifications, procedures and processes to customers (whether internal or external).  Influence, organization/classification of information and planning are also required.

The work environment is a hybrid work environment. This is representative of the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.  

Cochlear Americas is an Equal Opportunity Employer. We will provide reasonable accommodations for qualified individuals with disabilities.  If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.