Logistics / Admin Operations Coordinator

This is a remote position.

We are hiring a proactive, highly organised Logistics and Admin Operations Coordinator to manage day-to-day operations, coordinate orders and deliveries, support company systems, and solve problems independently.

Candidates must be available to work a full 8-hour shift, either:

This role is ideal for someone who is tech-savvy, detail-oriented, dependable, and confident managing multiple responsibilities without constant supervision.

Key Responsibilities

• Coordinate orders from purchase through fulfilment and delivery
  

• Communicate with customers, suppliers, warehouses, shipping carriers, and internal teams
  

• Track shipments, follow up on delays, and resolve delivery or logistics issues
  

• Manage invoices, subscriptions, purchase orders, sales orders, and operational reports
  

• Maintain accurate customer, order, inventory, and shipping information across company systems
  

• Troubleshoot technical and operational problems independently
  

• Create and maintain templates, forms, documentation, reports, and workflows
  

• Follow up consistently to ensure tasks are completed and nothing is missed
  

• Assist with customer onboarding and post-sale operational requirements
  

• Identify inefficiencies and help improve company processes and automations
  

• Support management with reports, research, data entry, and special projects
  

• Handle sensitive company and customer information professionally and confidentially
  

Required Skills and Capabilities

• Excellent problem-solving and critical-thinking skills
  

• Strong logistics, coordination, and follow-up abilities
  

• Highly organised, accurate, and detail-oriented
  

• Able to manage multiple tasks, deadlines, and priorities
  

• Confident working independently and taking full ownership of responsibilities
  

• Strong written and verbal communication skills
  

• Tech-savvy, resourceful, and able to learn new systems quickly
  

• Comfortable working with spreadsheets, reports, databases, and online platforms
  

• Able to investigate issues, find solutions, and communicate clear updates
  

• Reliable, responsive, and available during required USA working hours
  

Experience with the following is a strong advantage:

• Zoho applications, including CRM, Books, Inventory, Analytics, WorkDrive, Forms, Flow, People, Sign, SalesIQ, and related integrations
  

• Shopify and e-commerce order management
  

• Shipping platforms, fulfilment systems, inventory management, and delivery coordination
  

• Workflow automation and system integrations
  

• Customer service or operations support
  

• Reporting, data analysis, and process documentation
  

IMPORTANT: Only apply if you are available full-time, can work USA hours, and have the skills listed above.