Localization Manager

What you can expect

The Localization Manager will play a key role in supporting the localization function within the Online business team. You will manage the end-to-end localization process for Online eCommerce team, while supporting our core product and web teams as needed. Your projects often span offices, time zones and hemispheres, and it's your role to keep all the players coordinated on project progress and deadlines. Using your influencing and relationship-building skills, you will provide strategic insight to cross-functional teams and leadership to drive Zoom’s expansion globally. This person is meticulously organized, an excellent communicator, and excels at supporting multiple localization work streams and projects simultaneously. 

About the Team

The Localization team at Zoom is made up of dedicated Localization Managers and Coordinators. They partner with teams across the business to enable high-quality translation of content for global audiences. We support a wide range of departments. Our goal is to ensure Zoom’s products, marketing, and communications resonate in every market. This role will focus on the Online organization. You’ll work closely with cross-functional teams and localization experts to ensure smooth, strategic, and scalable delivery of localized content.

Responsibilities

• You will manage the end-to-end localization process for several teams, including Technical Support documentation and regional Sales teams, while supporting our core product as needed.

• Planning and maintaining localization schedules across multiple projects while coordinating with cross-functional teams to define requirements and meet deadlines.

• Leading internal operations and vendor management, owning weekly meetings and QBRs

• Designing and implementing scalable, efficient localization frameworks tailored for diverse content types and product needs.

• Analyzing pain points in existing workflows and tools, and recommending and implementing scalable solutions.

• Championing localization and translation best practices across teams, including engineering, product, and marketing stakeholders.

What we’re looking for

• Have a Bachelor’s degree in Localization, Linguistics, or a related field.

• Have 5+ years of experience managing localization projects in a dynamic environment.

• Have good knowledge of localization workflows, translation best practices, and project management methodologies.

• Have hands-on experience using translation management systems (e.g., Smartling).

• Have the ability to work independently with minimal guidance and adapt in a dynamic, global environment.

• Have excellent consulting, client-facing and organizational skills, and/or demonstrated ability to deliver strategic plans in collaboration with stakeholders.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.