Lead VoIP consultant to design, implement and support VoIP/Unified Communications and Contact Center solutions. Requires deep expertise in SIP/H.323, Cisco/Avaya/Sonus gateways, PSTN/PBX deployments, troubleshooting with Wireshark/sipp/TranslatorX, SLA/support metrics, global delivery, documentation, and on-call support.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.
Job Description:
- At least 11 years of experience in technology consulting, enterprise architecture
- Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
- Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
- Good understanding on PSTN/PBAX solution deployments.
- Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
- Excellent problem solving skills with desire to take on responsibility.
- Excellent communication skills, should have worked in global delivery model.
- Good understanding on product SLA’s and support metrics.
- Ability to grasp problems and understand issues quickly and provide solutions.
- Ability to reason and think logically
- Strong attention to detail in regards to project planning and documentation
- Strong organizational and sales skills.
- Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
- Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
- Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.
Basic Qualification:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Similar Jobs
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Own product strategy and roadmap for high-priority Coursera and Udemy platform areas, including AI-powered content creation experiences. Lead products from ideation through launch, partner with Engineering, Design, and Data, use customer insights and metrics to guide decisions, and deliver scalable learner and creator experiences. Mentor product peers and contribute to product organization excellence.
Top Skills:
Agentic AiAIConversational AiFigmaGenerative AiJIRA
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Chief of Staff supports the Enterprise GM by driving multi-year strategy, cross-functional alignment, resource allocation, operating-model design, governance, and organizational transformation. The role provides executive-level counsel, synthesizes insights across business areas, coordinates strategic initiatives, improves collaboration and operational excellence, and addresses systemic organizational challenges. Success requires influencing senior executives, managing complex stakeholder relationships, and executing company-level change across a global organization.
Top Skills:
SaaS
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Develop and implement pricing architecture, packaging, regional pricing, bundles, and subscription tiers across Marketplace and Subscription products. Build data-driven business cases, analyze competitive pricing, design pricing experiments, and evaluate willingness-to-pay, elasticity, conversion, GMV, and customer lifetime value. Collaborate with Product, Marketing, Engineering, Analytics, and Finance, while presenting pricing recommendations and experiment results to senior stakeholders.
Top Skills:
A/B TestingExcelSQLTableau
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
