Lead Steward

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets  
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets 
• 100% Colorado Gaming License reimbursement after 90 days of employment 
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program 
• Career development opportunities 

Responsibilities include: 

• Adhere to guest service requirement listed above.
• Adhere to established department and property policies and procedures regarding guest service standards.
• Must maintain the strictest confidence of all confidential information disclosed by an Ameristar entity.
• Coach, monitor, and develop team members for improved performance.
• This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
• Demonstrates ability to plan and organize the stewarding department.
• Demonstrates ability to train team members in chemical usage and appropriate food handling practices.
• Possesses ability to take inventories, place orders, receive orders and will be required to carry out all.
• Demonstrates ability to delegate shift station responsibilities and supervise kitchen when called upon.
• Demonstrates ability to maintain cleanliness of all back of house areas.
• Practice Safe food handling and sanitation duties as given to by management.
• Demonstrates the ability to handle varying business with little assistance.
• Demonstrates willingness to assist other team members as needed without being asked.
• Demonstrates the ability to communicate through logbooks, verbally and written.
• Demonstrates the ability to be proactive in maintaining Ameristar standards.
• Demonstrates the ability to follow up on projects in a timely manner and complies with departmental policies as well as with Company rules, regulations, and policies set forth in the employee handbook.
• Reports on any equipment malfunctions. Maintains station in a neat and orderly manner.
• Reports with proper tools, clean uniform, and recommended footwear at the stated time.
• All other duties as assigned.

• Good verbal communication required.
• Must have excellent organizational skills.
• Strong knowledge of Microsoft Word, Excel, and Outlook is preferred.
• Maintain Company Standards; be in compliance with Health Codes and OSHA
• Must have decision-making ability; frequent communication with other department heads; must be willing to accept responsibility of inventory, breakage control and accurate labor cost.
• Uses appropriate language when engaging guests and co-workers in conversation, communicating clearly and courteously, provides continued service to all guests.
• Determines the nature of guest concerns and takes appropriate action to resolve general concerns, obtaining assistance from the proper personnel, as necessary.
• Ability to work with interruptions.
• High School Diploma or GED equivalent
• Minimum 1-3 years experience in cleaning, preferably in a hotel or casino.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer