Easy Apply
Easy Apply
The Lead Pharmacy Technician will oversee compounding operations, manage technician performance, ensure compliance, and collaborate with teams to improve processes.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As a Lead Compounding Pharmacy Technician you will be responsible to oversee the daily operations of our non-sterile compounding team, with a focus on both hazardous and non-hazardous medication preparation at our Romeoville, IL facility. This role is pivotal in ensuring that all compounding activities are performed safely, accurately, and in full compliance with applicable regulations and internal standards, including adherence to proper protocols, standard of operations and safety procedures. As Lead Compounding Technician, you will be responsible for managing and supporting a team of technicians by coordinating daily workflows, overseeing scheduling, maintaining inventory, and ensuring consistent application of Standard Operating Procedures (SOPs). You will play a key role in technician training and development, performance monitoring, and operational troubleshooting.
Working closely with the Lead Compounding Pharmacist and under pharmacist supervision, you’ll help drive a culture of excellence in pharmaceutical compounding, while also partnering with cross-functional teams to address operational needs and ensure an exceptional experience for our patients.
This posting is for our location in Romeoville, Illinois. This hire is for a full time role.
What You'll Do:
- Direct and oversee daily operations of the compounding technician team, ensuring efficient execution of workflows and shift coverage
- Lead performance management efforts, including coaching, conducting regular 1:1s, and delivering feedback to drive accountability and growth
- Own technician training and development; implement onboarding, enforce adherence to SOPs, and ensure competency in gowning and hazardous drug handling
- Supervise and perform the compounding of non-sterile hazardous and non-hazardous medications, ensuring compliance with all regulatory and quality standards
- Establish and maintain a clean, safe, and inspection-ready work environment through leadership in sanitation and compliance practices
- Work closely with Lead Compounding Pharmacist resolving operational issues related to compounding, meeting order demand and quality
- Partner closely with the Lead Compounding Pharmacist and PIC to ensure ongoing compliance with USP <795>, <800>, and all federal and state pharmacy regulations
- Act as a key cross-functional liaison to supply chain, engineering, quality, and product teams to drive process improvements and operational scalability
- Collaborates with key administrative functions including technician scheduling, inventory management, and cycle counts; ensure timely and thorough training of all staff with proper documentation; develop and track team metrics and performance goals to drive operational excellence and accountability
What You'll Bring to the Team:
- Licensed Pharmacy Technician in the state of Illinois; PTCB certified
- Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends
- Proven experience in non-sterile compounding, including hazardous and non-hazardous drug preparation, with a strong understanding of USP <795> and <800> guidelines
- Demonstrated leadership ability with experience training, mentoring, and managing pharmacy technicians in a fast-paced environment
- Strong organizational and administrative skills, with experience in scheduling, inventory control, cycle counts, and documentation management
- Deep knowledge of proper gowning techniques, PPE usage, and safe handling practices for hazardous materials
- A commitment to quality, accuracy, and compliance, with the ability to enforce SOPs and uphold regulatory standards
- Excellent communication and interpersonal skills to effectively collaborate with pharmacists, cross-functional teams, and direct reports
- Proactive problem-solving mindset with the ability to identify process improvements and implement practical solutions
Schedule & Availability:
- This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts
- While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs
- Advanced notice of at least two weeks will be provided for any changes to the regular schedule
- Availability is required between 7:00 AM–5:00 PM on weekdays and 8:30 AM–5:00 PM on weekends
- Please note that shift structures may be adjusted in the future based on evolving business needs
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Usp <795>
Usp <800>
Similar Jobs at Ro
.png)
Healthtech • Pharmaceutical • Telehealth
Prepare, label, and package compounded medications while adhering to safety protocols and maintaining a compliant work environment. Collaborate with team members for timely medical fulfillment.
Top Skills:
Computer ApplicationsPharmacy SystemsStandard Operating Procedures (Sops)Usp <795>Usp <800>
Healthtech • Pharmaceutical • Telehealth
As a Compounding Pharmacist, you will compound medications, manage inventory, ensure compliance with regulations, oversee operations, and train staff.
Top Skills:
Usp 795Usp 800
Healthtech • Pharmaceutical • Telehealth
The Lead Fulfillment Pharmacist oversees pharmacy fulfillment operations, managing a team, ensuring compliance, and enhancing operational efficiency while providing clinical support.
Top Skills:
Compliance StandardsPharmacy SoftwareQuality Assurance
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
