Key Account Manager

At Netrix Global, the Key Account Manager is a high-performing sales professional focused on  building and expanding relationships within assigned key accounts through a consultative approach. This is a remote, U.S., based role and is designed for future expansion needs and focuses on understanding client needs, identifying growth opportunities, and strengthening long-term partnerships to increase revenue and customer value. This role is ideal for a top 5% producer in IT consulting or technology sales, with a strong track record of exceeding multi-million-dollar annual targets. Candidates should ideally reside in or near or within major metropolitan areas in the United States to support in-person client engagement.

The Key Account Manager thrives in a fast-paced, technical environment, confidently delivering both web-based and face-to-face presentations. This role is part of Netrix Global’s fastest-growing division, offering significant career advancement opportunities. The ideal candidate is ambitious, consultative, and driven to lead in sales performance and earnings.

• Building strong, consultative relationships with key customer stakeholders
• Identifying upsell and cross-sell opportunities to expand Netrix services
• Developing strategic account plans aligned with customer business goals
• Collaborating with internal teams to ensure customer satisfaction and solution delivery
• Maintaining accurate account and pipeline data in Salesforce and other CRM tools
• Presenting tailored IT solutions that drive customer success and revenue growth
• Supporting marketing initiatives and participating in client events
• Monitoring customer satisfaction and retention metrics
• Staying current on market trends, competitive offerings, and emerging technologies
• Executes key account strategies under sales leadership guidance

• 5+ years in account management, technology sales, or client relationship management with a proven ability to grow customer relationships and expand wallet share
• Bachelor’s degree in Business, Marketing, Technology, or equivalent experience
• Sales or technology-related certifications preferred (e.g., Microsoft, AWS, industry sales programs)
• Working knowledge of IT solutions, managed services, and cloud offerings; proficient in Salesforce or ERP and account planning systems
• Consultative and relationship-focused approach; strategic thinking; excellent communication, influence, and negotiation skills; strong collaboration and leadership presence; problem-solving mindset
• Operates with moderate independence; develops and executes account strategies under guidance from sales leadership

At Netrix Global our values are the philosophies and principles that we live by.  They support our vision, help us achieve our goals and commit us to a common purpose. 

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.   

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators.   

At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.   

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.  The role can be remote/home office, with some travel required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion and compensation processes are based on merit, skills, and qualifications, to ensure a fair and unbiased approach for our candidates and employees. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about Netrix Global please go to  www.netrixglobal.com

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