Junior HRBP_Mandarin Speaking

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

The Junior HRBP partners with business leaders and employees to deliver effective HR solutions while supporting the company in executing people strategies. This role provides day-to-day tactical HR support, contributes to talent recruitment program, and helps managers and leaders be successful through guidance, coaching, and policy education. 

What You'll Focus On

1) Employee Relations & Support- 40%

• Act as the primary HR contact for field-based employees and managers, providing timely and practical support
• Manage and support employee relations matters in line with policy and local labor requirements
• Guide field leaders through disciplinary, corrective action, and performance improvement processes
• Conduct fact-finding, documentation, and investigations, escalating complex cases as needed
• Promote consistent, fair, and compliant HR policies as well as company values and positive workplace culture

2) Recruitment & Workforce Support-40%

• Partner with Talent Acquisition and hiring managers to support end-to-end recruitment activities
• Support headcount planning discussions by tracking headcount, vacancies, and upcoming hiring needs
• Monitor recruitment progress and timelines, escalating risks or delays as needed
• Maintain accurate recruitment data and reporting

3) HR Data, Reporting & Analytics-15%

• Prepare regular HR reports to support business and HR decision-making
• Support data collection for performance, talent, and engagement initiatives

4) HR Projects & Continuous Improvement-5%

• Support HR initiatives and change projects
• Participate in employee engagement initiatives
• Other duties as assigned by Head of Global HR

What You Bring

• 3+ years of demonstrated experience working in HR, preferably have startup or growth stage exposure
• Strong EQ and excellent communication skills
• Ability to identify and analyze process gaps and skill gaps
• Have a solution-driven orientation 
• Willingness to roll-up-your-sleeves and participate in every step 
• Be able to handle multiple projects and work in a fast paced environment
• Mandarin proficiency is required
• Competencies
• Deep understanding of employment law and best practices required. 
• Strong verbal and written communication skills required.
• Strong change management and project management skills required. 
• Exceptional leadership and team development skills required.
• Ability to collaborate and influence cross-functional teams required.
• Ability to develop and implement creative solutions to problems required. 
• US travel up to 25%
• Flexibility and adaptability are key, as the role may involve adjusting to different time zones and work settings.

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement

The salary for this role is $70,000-$80,000 plus sales commission, depending on experience.