IT Product Owner - Manufacturing and Distribution

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization.
Job Duties and Responsibilities
Key Responsibilities:

• Lead the end-to-end development process, including daily developer stand-ups and sprint planning; you will manage the digital workspace (HIVE) by creating sprints, assigning tasks, and adjusting project milestones
• Actively manage and prioritize the product backlog (support issues, enhancements, and projects) to ensure developer efforts align with high-value business needs and technical dependencies
• Coordinate the prioritization of testing cycles, specifically aligning global teams (including US and India-based resources) to ensure seamless validation across time zones

• Lead "Change Advisory Board" (CAB-ready) meetings; manage the ServiceNow workflow, submitting Service Change Requests (SCRs) and overseeing the transition from development to production
• Demonstrate a deep understanding of CI/CD (Continuous Integration/Continuous Deployment) and manual deployment types to ensure "Go-Live" events are successful and validated
• Lead the weekly refinement of features for Warehouse Management and Operations (WFM/OFS), ensuring requirements are gathered meticulously for both single-task enhancements and complex, multi-track projects

• Serve as the primary liaison between IT and Operations, acting as a Subject Matter Expert (SME) who can translate complex technical jargon into understandable strategies for non-technical stakeholders
• Represent the M&D IT team in executive staff meetings, lead "Lunch and Learn" training sessions, and deliver dynamic presentations to all levels of the organization
• Act as the lead for internal process audits (ISO:9001 Audits), demonstrating a firm grasp of the Software Development Life Cycle (SDLC) and internal control standards
• Identify bottlenecks in departmental workflows and recommend systemic changes to increase productivity and quality

• Develop custom reports and dashboards (via ServiceNow and HIVE) to monitor system usage, capacity utilization, and accuracy, providing actionable recommendations to leadership

Skills, Experience and Requirements
Education and Experience:

• BS/BA Degree in IT Systems, Computer Science, Industrial Engineering, Business, or Communications (or equivalent relevant experience and education)
• MS or MBA preferred
• 2-4 years of experience in related field

Skills and Qualifications:

• Proven experience with backlog management, SDLC flows, requirements gathering, release management, and system documentation
• Strong understanding of Agile methodologies, SDLC, and Lean manufacturing principles
• Exceptional influence skills with the ability to mediate between disparate groups and integrate various opinions into a cohesive product strategy
• Ability to troubleshoot complex system issues promptly with minimal direction
• Six Sigma, Lean, TQM, or PMP certifications preferred
• Advanced proficiency in ServiceNow for demand management and reporting

Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,400.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )