IT Manager, Technical Product Owner

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Alabama (Any City), Alabama (Any City), Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Connecticut (Any City), Delaware (Any City), Florida (Any City), Georgia (Any City), Hawaii (Any City), Idaho (Any City), Illinois (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Maine (Any City), Maryland (Any City), Massachusetts (Any City), Michigan (Any City), Minnesota (Any City), Mississippi (Any City) {+ 26 more}

Job Description:

We are searching for an IT Manager, Technical Product Owner, located in Raritan, New Jersey. Remote candidates in the US will be considered on a case by case basis and if approved by the company.

As an integral member of a high-performance team, the IT Manager and Technical Product Owner will be responsible for developing and owning the strategic vision, prioritization, and deployment of IT infrastructure and digital products to support MedTech Education business capabilities. This role will serve as the Technical Product Owner for Event Management and HCP Contracting technology products, driving the product vision and setting priorities with business partners. This includes providing ongoing support to continuously enhance process efficiencies, reliability, and cybersecurity.

Key Responsibilities:Product Ownership

• Product owner for Event Management and HCP Contracting technology products. Includes end-to-end digital eco-system and integration.

Product Vision and Strategy

• Develop and communicate the squad vision and roadmap in delivering products, features around business needs and impact, aligning with IT objectives and ensuring effective partner communication.
• Shape and prioritize the Backlog, utilizing business expertise and understanding of customer needs, translating requirements into user stories and acceptance criteria.
• Support business stakeholders and IT leaders in crafting robust business cases.

Product Management

• Collaborate closely with Product /Platform managers to establish the products' business value and identify requirements to deliver innovative digital solutions.
• Prioritize product investments in collaboration with leadership to align with strategic goals.
• Maintain ownership of the product backlog and roadmap, ensuring timely technology deployments and Agile adoption while engaging in scrum and synchronization ceremonies, refining user stories, and tracking metrics.
• Collaborate to ensure all partners are aligned on product roadmap activities, design, interdependence and timelines.

Operational Excellence

• Drive continuous technology improvements, supervising reliability metrics, including Root Cause Analysis (RCA).
• Collaborate with Information Security Risk Management (ISRM) to maintain secure operations and collaborate with Lead Engineer to balance tech debt efficiently with feature delivery.
• Ensure compliance with SLAs related to issue resolution, product availability, and alignment with business objectives.
• Lead or support demand management, incubate new ideas, lead test and learns, and assist scaling new products

Talent Development

• Establish performance goals and professional development feedback mechanisms while ensuring the completion of training programs that align with current role and future aspirations.
• Cultivate a culture of continuous learning, stay informed about technological trends and encouraging innovative practices.

Qualifications

Education:

• Bachelor’s degree in computer science, Engineering, or a relevant field is required.

Experience and Skills:

Required:

• Bachelor’s degree in computer science, Engineering, or a relevant field is required.
• Minimum of 5+ years in a technology leadership role, including at least 5+ years in the Medical Technology domain is a plus
• Proficient in the digital product management lifecycle, managing product backlogs, prioritization, and defining user stories.
• Skilled in gathering requirements and translating them into a product vision by applying expertise in product development, engineering and UX.
• Familiarity with MS Dynamics 365.
• Experience managing vendor partners in developing and supporting complex technical systems.
• Experience in managing a product backlog/release plan.
• Familiarity with customer journeys and customer experience
• Understanding of IT infrastructure.
• Experience with software development and testing methodologies (SDLC) and Agile project management.
• Proficient with JIRA, Confluence and SharePoint.
• Excellent written and oral communication skills, with strong interpersonal skills and a team-oriented approach.
• Ability to influence, negotiate, and communicate effectively with internal and external stakeholders across complex matrix organizations.
• Demonstrable ability to manage high levels of complexity and multiple competing priorities.

Preferred:

• Experience with Cvent is a plus.
• Supervisory or people management experience is a plus.
• Familiarity with experience design and design thinking methodologies is a plus.
• Sound organizational skills.

This position may require up to 15% travel domestic and international.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

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The anticipated base pay range for this position is :

$100,000 to $172,500

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits