IT Manager II, End User Compute

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
This IT Manager position is responsible for leading a team of System Administrators who manage Enterprise-wide device policies and OS software for all Apple and Windows based desktop/laptop end user devices in our environment. You will also manage the daily and long-term strategic lifecycle management of hardware and software assets throughout the organization, using specialized tools within ServiceNow, SCCM, Intune, and Workspace One to ensure asset data quality, compliance, and cost-effectiveness. The ideal candidate will facilitate the planning, management, and disposition of IT assets, ensuring adherence to internal policies, controls, and vendor agreements. This position plays a critical role in setting the team vision/direction and development, managing vendor relationships, and working with internal stakeholders to deliver required technology solutions for a wide range of use cases.
Key Responsibilities:

• Provide business and technical thought leadership with a focus on continuous service delivery optimization and improvement
• Cultivate strong cross-functional relationships with IT, other internal business partners, outside vendors, and executive teams
• Provide direction and goal setting on strategy and operations, while leading a team consisting of people with diverse skills and levels of experience
• Analyze current processes and procedures in order to maintain them or make recommendations to promote effective operations within and between departments; assist in defining, improving, and documenting those processes
• Lead and/or coordinate large group activities (training, face-to-face or virtual meetings, project intake, etc.) including, but not limited to, executive leadership, IT or business partners, vendors and team meetings
• Provide and speak to strategic metrics that relate to open items, issue resolution/ analysis, and forecasting - Maintain weekly/monthly key operational performance metrics related to OS counts, software licenses, CVE patching, cost-savings opportunities, and ad-hoc analysis for escalations
• Perform contract negotiation, software licensing renewals, policy/process creation and management

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience

Skills and Qualifications:

• Deep understanding of ITAM's integration with ITSM, ITOM, FINOPS, and budget processes (CapEx/OpEx)
• Experienced in asset management tools and platforms, especially ServiceNow CMDB, SCCM, Intune, Workspace One, and GCP
• Highly-developed analytical, problem solving, and project management skills
• Excellent written and verbal communication skills including presentation and interpersonal skills
• Ability to effectively respond to and interact with all levels of organizational staff within the IT department and across the organization
• Displays strong initiative for anticipating and meeting business demands, an ability to thrive in a fast-paced and uncertain environment, a high level of intellectual curiosity, and a focus on generating results

Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )