IT Admin

About RADICL

As the leading provider of Cybersecurity-as-a-Service (CSaaS), RADICL is revolutionizing advanced cyberthreat protection for small and medium-sized businesses (SMBs) in the U.S. Defense Industrial Base (DIB) and other regulated industries. No longer should SMBs be satisfied with lack luster solutions delivering lack luster protection. RADICL is ushering in a new era of turn-key and affordable cyberthreat protection via its AI-powered virtual SOC platform that allows human and digital agents to quickly and seamlessly become SMBs’ day-to-day compliance and security operations team. 

RADICL’s turn-key CSaaS offering uniquely combines compliance management with AI and expert-driven 24/7 security operations. We guide customers to regulatory and best practice adherence with standards like CMMC and NIST CSF while also delivering 24/7 threat monitoring, deep-spectrum™ threat hunting, incident response, vulnerability management, and security awareness training. 

With RADICL, customers can stay mission focused, confident their front, rear, and flank are protected, affordably and without compromise. 

If you’re excited about working with industry experts to help SMBs focus on growing their businesses without the constant worry of security and compliance risks, we invite you to join us in our mission to protect American businesses and drive innovation in cybersecurity.

About the role

 We are seeking a skilled and proactive IT Administrator to manage and support our enterprise IT infrastructure. The ideal candidate will have hands-on experience with Microsoft 365, Intune, Conditional Access Policies, Palo Alto Firewalls, Desktop Administration (Windows and MacOS), and Single Sign-On (SSO) technologies. This role is critical to ensuring secure, efficient, and scalable IT operations across the organization. 

If the above excites you, RADICL Defense is seeking high performing, motivated individuals to join our mission.  As an early member, you will work closely alongside an experienced founding team and realize the life-changing experience of building a company. You will work with the latest technologies in software, cybersecurity, and cloud and will have a significant impact on the formation of our platform and offering.

About You
You enjoy fast-paced environments, bring a positive attitude, and excel at getting things done.  You enjoy being part of a high performing team and are also able to self-direct and self-start.  You consider yourself to be top tier talent and are eager to help others raise their game.  You enjoy working with customers, are an excellent communicator, and able to engage and interact with people of various backgrounds and skill levels.  You want your work to have meaning, to be important.  You want to be part of creating something great.
As a RADICL IT Admin, you will:

• Administer and maintain Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint, Teams, and OneDrive. 

• Manage Intune for device compliance, application deployment, and endpoint security. 

• Design, implement, and monitor Conditional Access Policies to enforce secure access controls. 

• Configure and maintain Palo Alto Firewalls, including rule sets, VPNs, and threat prevention features. 

• Provide desktop support and administration for Windows and MacOS environments. 

• Implement and manage Single Sign-On (SSO) across the business’s applications 

• Monitor system performance, troubleshoot issues, and ensure high availability of IT systems and services. 

• Deploy and manage an ITSM system. 

• Document procedures, configurations, and troubleshooting steps for internal knowledge base. 

Your skillset/experience should include: 

• Proven experience in IT administration with a focus on M365 enterprise environments. 

• Strong knowledge of Microsoft 365 and Intune administration. 

• Experience with Conditional Access Policies and identity management. 

• Hands-on expertise with Palo Alto Firewalls and network security. 

• Proficiency in desktop support and endpoint management. 

• Familiarity with SSO technologies and federated identity systems. 

• Excellent problem-solving skills and attention to detail. 

• Strong communication and documentation abilities. 

• Relevant certifications are a plus. 

About the Workplace
At RADICL, we prioritize our culture and believe the strongest teams are built through daily, side-by-side collaboration and experiential sharing. We also value individual freedom and flexibility. For this reason, we have a hybrid work model. As a team, we are in office M/W/Th with work-from-home on Tuesdays and Fridays. For remote positions, periodic travel to Boulder will be expected to participate in company events and meaningful side-by-side collaboration opportunities.

RADICL offices are in downtown Boulder, Colorado with easy-to-access employee parking provided by the company. We offer comprehensive, competitive benefits including health, dental, and vision as well as 401K and a responsible PTO plan[CP1] [JL2] .

We encourage motivated, talented, mission-oriented, and fun people to apply. Let’s do this!