Int. Compliance & Process Analyst (Claims, Audit & Tax Focus)

Job Family

Customer & Business Quality Assurance

Job Description Summary

The ideal candidate will have a strong background in annuity or insurance claims operations combined with experience supporting compliance, audit, regulatory, or tax-related activities. This role is responsible for supporting audits, market conduct exams, regulatory requests, and corrective action initiatives while ensuring processes remain compliant with insurance regulations and internal controls. The individual will also own a quarterly tax reporting process, making knowledge of tax reporting, tax withholding, or other regulated financial processes highly desirable. Success in this role requires strong organizational skills, the ability to analyze and improve processes, lead projects independently, and partner effectively with business stakeholders to drive compliance and operational efficiency.

Job Description

Responsibilities

• Participate in the implementation of compliance programs and enterprise-wide solutions in response to regulatory or internal process changes.
• Analyze content and gather information required for reporting to management, state insurance departments and regulators; work with Compliance to prepare company responses to state insurance departments and regulators.
• Provide information for compliance audits, internal audits and examinations by state insurance departments, securities regulators and divisional audit programs.
• Collaborate with business units and leadership to define, analyze and evaluate processes; define project tasks and timelines.
• Conduct team meetings and provide information updates to users and leadership.
• May assist team members on compliance and process improvement initiatives, including cost benefit analysis, lean methodologies, systems, market conduct exams, audits, BCP, etc.

Qualifications

• Bachelor’s degree in a business-related field or equivalent work experience.
• Three years of experience in the insurance/financial services industry.
• Understanding of insurance and securities laws.
• Three years of compliance and/or process improvement experience.
• Analytical and problem-solving skills.
• Communication skills to provide audit information and facilitate process analysis.
• Ability to independently work on assignments of moderate scope and complexity.
• Planning/organizational skills to work on multiple projects.
• Knowledge and experience using Lean Six Sigma principals.
• Proficiency in MS Office and project management tools.

Preferred Qualifications

• Annuity claims experience or strong understanding of end-to-end claims processing.

• Experience supporting audits, market conduct exams, regulatory reviews, or compliance initiatives.

• Knowledge of tax reporting, tax withholding, or other regulated financial processes.

• Experience leading cross-functional projects and driving corrective action plans (CAPs).

• Blue Belt in Lean Six Sigma.

Working Conditions 

• This is a hybrid position requiring three days (Tuesday-Thursday) in office per week in one of our hub locations (Cedar Rapids or Denver). 
• Relocation assistance will not be provided for this position

Compensation

The salary for this position generally ranges between $61,000 - $72,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 7.5% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

Disclaimer:

Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity  

  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

  

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

   

Giving Back  

  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

  

Transamerica’s Parent Company  

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023