Participate in a two-year insurance apprenticeship program, learn claims handling, documentation, client relationships, and maintain service standards under mentorship.
The Crawford Claims Apprentice Program (�Program�) is designed to challenge and reward a select number of candidates with an opportunity to participate in a paid two-year apprenticeship program. The Program consist with targeted coursework at Harper College and relevant work rotations within Crawford's Chicago offices. The Program is intended to provide knowledge, tools, skills, experiences a student can readily apply to future challenges and professional pursuits in the insurance industry with Crawford.
Responsibilities- While working closely with a highly trained mentor, learn and demonstrate the aspects of insurance claims handling and independent/Third Party Administrator adjusting, including, but not limited to:
- The basics of claims adjusting
- Use of a claim system
- Electronic document retention and claim file documentation
- Claim investigation
- Claim damage assessment – injury and property related items
- Claim valuation assessment
- Key Performance Indicators (KPI) Compliance
- Diary management
- Client relationship building
- Maintain acceptable product quality through compliance with service standards
- Upholds the Crawford Code of Conduct.
- High School diploma or equivalent
- One (1) or more years of work experience and/or voluntary community service is preferred.
- One (1) or more years of work experience and/or voluntary community service is preferred.
- Basic computer skills
- Good oral and written communication skills
- Attention to detail
- A passion for helping our claimants by listening, investigating, having empathy, using emotional intelligence, and utilizing time management skills to assist them on their road to recovery
- Must be capable of working in a fast paced environment and the ability to learn to be flexible, adaptable, and develop excellent multi-tasking and communication skills
- At least 18 years of age
- High School diploma or equivalent
- US Citizen or Work Visa
- Valid Driver's License
- Enrolled and validated as college ready by Harper College Admissions
- Executed Crawford Insurance Apprentice Offer Letter
- Executed Harper College/Employer/Apprentice Agreement
- Open to job opportunities at the conclusion of the program that may include relocation
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Top Skills
Claims System
Electronic Document Retention
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