Instructional Designer III - Retail Wireless

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Candidates must be willing to participate in at least one in-person interview.

This role focuses on solving complex enablement challenges by designing, developing, and organizing comprehensive training and enablement programs that align with organizational goals. The position drives learner engagement and performance through the creation of targeted eLearning modules, job aids, and instructor-led materials. By regularly updating curricula and staying current on modern enablement strategies and instructional design trends, the role ensures that training resources reflect evolving technologies and business processes. Collaborating closely with subject matter experts and stakeholders, this position plays a critical part in delivering high-quality, impactful enablement and learning strategies across the enterprise.

What Success Looks Like (Objectives):

• Design, develop, and organize comprehensive enablement materials and training programs that align with organizational goals and learner needs
• Create clear, engaging, and targeted content, including lesson plans, assessments, job aids, and instructor-led materials
• Draft clear, targeted training communications that align with business objectives and address specific stakeholder needs
• Regularly update enablement resources and curricula to reflect changes in content, technology, or business processes
• Stay current on enablement trends and instructional design best practices, applying new techniques and tools to enhance learning strategies
• Leverage AI productivity tools and modern learning technologies to accelerate content creation and enhance interactivity

Core Skills and Competencies (What you’ll bring):

• Proficiency in learning management systems (LMS), authoring tools such as Articulate or Adobe Captivate, and multimedia resources to create interactive and engaging content
• Deep understanding of adult learning principles and the ability to apply them in the design and delivery of practical, engaging enablement programs
• Strong organizational skills to manage timelines, resources, and tasks, ensuring the delivery of high-quality instructional materials on time
• Excellent written and verbal communication skills alongside the ability to work effectively with subject matter experts and stakeholders to ensure final products meet business expectations
• Critical thinking and problem-solving abilities to identify issues, question assumptions, evaluate information, and develop practical, evidence-based solutions for complex enablement challenges
• Flexibility in responding to changing business needs, technologies, and evolving requirements, balanced with precision and high accuracy in all deliverables

Minimum Requirements:

• Minimum Education: Bachelor’s Degree in Instructional Design, Business, Education, or a related field
• Minimum Experience: 3 years of experience in enablement strategy, instructional design, or content development
• Required Technical Skills: Must have at least 3 years of experience with:
• Learning Management Systems (LMS)
• Authoring tools such as Articulate or Adobe Captivate
• Multimedia resource development

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)