Instructional Designer 1822

Expected Duties:

• Work with the Employee Training and Development Partner and other business resources to conduct needs analysis to identify learning objectives and appropriate training design
• Develop storyboards, scripts, and prototypes for computer-based learning content.
• Design instructional materials, including instructor-led training, job aids, and assessments.
• Apply adult learning principles and instructional design models to create effective learning experiences 
• Collaborate with subject matter experts (SMEs) from across the business to gather content, ensure accuracy and that the learning meets outlined objectives. 
• Perform quality assurance on learning materials for clarity, engagement, and accessibility.
• Evaluate training effectiveness through assessments, feedback, and analytics; recommend improvements.
• Stay updated on industry trends, emerging technologies, and best practices in instructional design.
• Manage courses in Learning Management System (LMS)
Key Responsibilities
• Instructional Design & Development
• Conduct needs assessments in partnership with the Employee Training and Development Partner and business stakeholders to identify learning objectives and appropriate instructional strategies.
• Design and develop engaging learning content including eLearning modules, instructor-led training, job aids, and assessments using instructional design best practices and adult learning principles.
• Create storyboards, scripts, and prototypes for digital learning experiences.
• Collaborate with subject matter experts (SMEs) to gather content and ensure instructional accuracy and relevance.
• Apply accessibility standards and inclusive design principles to all learning materials.
• Perform quality assurance reviews to ensure clarity, consistency, and learner engagement.
• Evaluate training effectiveness through assessments, learner feedback, and performance metrics.
• Recommend and implement improvements to enhance learning outcomes and user experience
LMS Administration
• Manage and maintain courses, learning paths, and user data within the Learning Management System (LMS).
• Monitor course performance and learner progress using LMS analytics and reporting tools.
• Troubleshoot LMS issues and provide technical support to users as needed.
• Ensure compliance with eLearning standards such as SCORM and xAPI.
• Support LMS upgrades, integrations, and configuration changes in collaboration with IT and vendor partners.
• Stay current with trends in instructional design, learning technologies, and LMS capabilities

Qualifications: Knowledge, Skills, and Abilities

• Career-development professional within the subject area
• Requires moderate skill set and proficiency in the subject area 
• Ability to conduct work assignments of increasing complexity under moderate supervision with some latitude for independent judgment
• Bachelor’s degree and 2-4 years of relevant experience
• Teamwork attitude, flexibility, and ability to manage different responsibilities/priorities at the same time
Preferred Skills
• Proficiency in eLearning authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms.
• Strong understanding of SCORM, xAPI, and other eLearning standards.
• Experience with LMS administration, including course setup, user management, and reporting.
• Knowledge of instructional design models (e.g., ADDIE, SAM) and adult learning theory.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.