Inside Sales Specialist

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Job Summary

Serve as a facilitator to the sales process that may generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. May directly or indirectly support outside sales.

Major Tasks, Responsibilities and Key Accountabilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

• Prospects for new sales opportunities via outbound calling and emailing.

• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.

• Procures and maintains inventory; monitors to ensure proper inventory turns.

• Ensures timely shipment of materials and customer satisfaction.

• Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.

• Performs estimating, take-off, and proposal duties as necessary.

• May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Preferred Qualifications

• Minimum 2 to 5 years of experience selling in an inside sales environment and demonstrated success working with customers.

• Experience with inventory sales.

• Associate degree preferred.

• Strong computer skills desired.

• Forklift Certification Preferred

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time.

YOU love being a critical player on the team. You want to learn the industry by managing projects from beginning to end. You appreciate variety in your role and are flexible to assist where needed. You get excited about problem-solving, interacting with customers, and working in a fast-paced environment while gaining trust and maintaining relationships. You are ready to contribute as part of a team towards a common goal.  

ARE you up for the challenge of helping with the sales process and looking for upsell opportunities while managing current accounts? Are you interested in overseeing customer orders and quote requests received through multiple channels for all levels of accounts? Are you great with clients and want to expand your customer service horizons even more?  

HERE at Core & Main, we value the individual, and the unique contributions you bring. Here we support and encourage continued learning.  Here we invest in the development and well-being of our people, who are the key to our future.  Here we value diversity and want to ensure each voice is heard.  Here, our team members thrive as a community.  

Preferably YOU have:

• Demonstrated success working with customers
• Inventory sales/order systems experience
• Prior experience in industrial distribution or construction supply

HERE, we have:

• Medical with 100% preventative care coverage
• Health Savings Account
• Dental and Vison
• 401K
• Tuition Reimbursement and Tuition Grants
• Continued learning opportunities through our onsite training facility and extensive online learning catalog
• Professional development and industry networking opportunities, e.g. Our Women’s Network and community engagement events  

Pay: $21.15 - $30.22 per hour

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence.  Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

For more information, please click here or visit https://www.eeoc.gov