Information Technology Business Analyst

Winner of Built In's 2026 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
About ABN AMRO Clearing USA LLC:
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, stock borrowing and lending, settlement. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Job Overview:
We are seeking a Business Developer to join our Client Instructing team within the Digital Portals & Client Reporting cluster. This global team (Chicago, Amsterdam, Sydney) develops and maintains a cloud-based application that automates client payment instructions.
In this role, you will act as a critical bridge between business stakeholders, product owners, and engineering teams to deliver scalable, compliant, and client-focused digital solutions. You will play a key role in enhancing customer journeys, improving operational efficiency, and driving continuous product innovation.
This position is based in our Chicago office and requires a min of 3 days per week onsite in office.
Job Responsibilities:

• Serve as the primary liaison between business stakeholders and development teams
• Gather, analyze, and translate business requirements into functional specifications, user stories, and acceptance criteria
• Maintain and refine the product backlog in collaboration with the Product Owner
• Lead stakeholder workshops, interviews, and process mapping sessions
• Support Agile ceremonies (sprint planning, backlog grooming, retrospectives)
• Develop test cases, support User Acceptance Testing (UAT), and guide releases
• Provide production support, including incident management and issue resolution
• Document processes, systems, and IT landscapes
• Conduct impact assessments and identify process improvement opportunities
• Collaborate with architects and developers to design secure, scalable solutions
• Ensure compliance with regulatory standards (e.g., DORA)
• Analyze customer journeys and recommend enhancements to client experience
• Act as a key spokesperson for the Client Instructing team in the U.S.

Basic Qualifications:

• 5+ years of experience as a Business Analyst or Business Developer (preferably in financial services)
• Bachelor's or Master's degree in Business, IT, Finance, or related field
• Experience delivering client-facing digital platforms or applications
• Strong understanding of banking products and services
• Familiarity with Agile/Scrum methodologies and tools (e.g., Jira)
• Experience with digital channels (web portals, APIs) and CRM platforms (e.g., Salesforce, Microsoft Dynamics)
• Understanding of system integration, APIs, and data flows
• Basic SQL or data analysis skills (preferred)
• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Ability to translate technical concepts into clear business language
• Strong documentation and process modeling capabilities
• High attention to detail with a focus on quality and compliance

Preferred Qualifications:

• Agile certifications (e.g., Scrum, SAFe, PSPO) preferred
• Financial certifications (e.g., CFA Level 1) are a plus

Below is the expected base salary for this position. Offers will ultimately be determined based on experience, education, skill set, and performance in the interview process. This position will also be eligible for a discretionary bonus.
Annual base salary, not including discretionary bonus eligibility: $110,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.

• Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
• Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
• Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
• Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
• Employer paid benefits such as term life, AD&D and disability insurance
• Robust 401(k) Plan with a generous match and vesting schedule
• Annual learning stipend and tuition assistance program to help employees pursue additional education
• Company-issued laptops and role dependent mobile stipend
• Corporate Divvy memberships and pre-tax commuter benefits
• Monthly wellness subsidy available to be used towards wellness and fitness activities
• Regular, open communication including monthly Town Hall meetings with the Management Team
• A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
• Free coffee & tea, fresh fruit and snacks, "bagel Wednesday" and monthly treats to celebrate workiversaries and birthdays
• Employee-led committees to bring awareness and inclusive activities to our employees
• Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
• Private, well-equipped Mother's room
• Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
• Well-maintained building (an architectural "masterpiece") and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space

This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC ("AAC-USA") prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.