TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
At TELUS Health, we're embarking on an exciting transformation of our broker and reseller partnerships. Our employee assistance programs and digital well-being solutions are making a real difference in people's lives, and we're ready to take our market presence to the next level.We're seeking a strategic leader to build and execute our first-ever systematic approach to managing relationships with key industry partners like Mercer, AON, and Lockin. This isn't just another sales role – it's an opportunity to architect a completely new channel program from the ground up. As our Director of Independent Channels, you'll blend strategic vision with hands-on execution, creating innovative programs and campaigns that drive growth in the US market. If you're passionate about transforming how organizations approach employee well-being and have a track record of building successful broker relationships, this is your chance to make a lasting impact on both our business and the health benefits industry.
What you’ll do
Develop and execute a comprehensive go-to-market strategy for our independent channel, focusing on US-based insurance brokers and benefits resellers
Create innovative programs, campaigns, and incentive structures to drive engagement and sales through partners like Mercer, AON, and Lockin
Establish and nurture strategic relationships with key decision-makers in major benefits consulting firms and insurance brokerages
Collaborate with internal sales teams to align channel strategies with direct sales efforts, ensuring a cohesive approach to market
Analyze market trends and competitor activities to identify growth opportunities and refine our channel strategy
Design and implement a systematic approach to managing and cultivating our broker and reseller network
Lead the development of channel-specific marketing materials and sales tools in partnership with our marketing team
Report directly to senior leadership on channel performance and strategic initiatives
Conduct regular reviews of channel performance, adjusting strategies and tactics to optimize results
Educate and enable channel partners on our employee assistance programs and digital well-being solutions, positioning TELUS Health as a preferred provider
Collaborate with product teams to ensure our offerings meet the evolving needs of the channel and end-clients
Pioneer new approaches to channel management, setting industry standards for broker and reseller engagement
Drive the expansion of our US market presence through strategic channel partnerships
Mentor and guide internal stakeholders on effective channel management practices
Represent TELUS Health at industry events and conferences, building our brand presence in the broker community
What you bring
Extensive experience in the benefits, employee assistance, or healthcare space
Proven track record in developing and managing broker/reseller programs for insurance or benefits products
Deep understanding of the US benefits and insurance landscape
Strong relationships with major benefits consulting firms and insurance brokers (e.g., Mercer, AON, Lockin)
Experience in creating and implementing channel-specific go-to-market strategies
Ability to develop innovative incentive programs and campaigns for channel partners
Strategic mindset combined with hands-on execution capabilities
Experience working as a single-contributing director, capable of both strategy development and implementation
Strong leadership and influencing skills, with the ability to work effectively across a matrix organization
Entrepreneurial spirit and comfort with building programs from the ground up
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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