Global Screening Operations - Business Analysis Manager

Job Description
If you like leading strategic initiatives, collaborating across diverse teams, and driving impactful solutions, you have found the right team!
As a Business Analysis Manager in the Global Screening Operations (GSO) Team, you will be responsible for leading and executing the delivery of strategic projects that are driven by innovation, regulatory requirements, and client demand. These critical initiatives require flawless execution to prevent impacts on Operations, Lines of Business, and clients. Your focus will be on collaborating with Technology, Data Science, Operations, and Compliance to define and drive the book of work, assess and provide status updates, and work together to solve risks and issues while establishing \"path to green\" solutions. This will include, but is not limited to, managing changes related to Data quality and Data management that impact the GSO teams. You will work in an environment that offers significant exposure to key stakeholders and senior management, with the solutions delivered being highly visible and impactful, placing a high expectation and premium on performance and results.
Job Responsibilities

• Lead and execute strategic/multi-year projects within the Payments space, ensuring alignment with business objectives.
• Collaborate with Technology, Data Science, Operations, and Compliance to define and drive project deliverables.
• Manage stakeholder relationships across lines of business to ensure effective communication and project alignment.
• Develop and deliver executive-level presentations and updates to senior management.
• Utilize Waterfall and Agile methodologies to manage project timelines, budgets, and risks.
• Define and implement process improvements and data analysis to support strategic solutions.
• Oversee pre-implementation tasks, including defining operating models, procedures, and SLAs.
• Facilitate global training sessions to support change events impacting Global Screening Operations (GSO).
• Use Jira for issue tracking, demand, and defect management, including post-implementation validation and support.
• Ensure compliance with regulatory requirements and incorporate region-specific language as needed.
• Partner with hiring managers to create and refine job responsibilities and qualifications

Required Qualifications, Skills, and Capabilities

• Excellent communication and problem solving abilities with a quick learning capacity
• Experience in business analysis and project management
• Strong analytical and organizational skills
• Effective in collaborating with teams and engaging stakeholders
• Proficient in verbal and written communication and influencing others
• Proven ability to establish and maintain business partnerships
• Capable of leading and manager change in fast-paces settings
• Skilled in client interactions to determine project scope and requirement

Preferred Qualifications, Skills and Capabilities

• Experience working within an agile development lifecycle
• Skilled in using MS Office Tools, with Tableau
• Experience in collaborating with risk, audit and compliance teams
• PMP certification

This role is not eligible for visa sponsorship
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.