Human Resources Business Partner

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Connection point between HR and senior leadership within BUs/Functions, with a primary focus on aligning HR strategies with business goals

Work closely with senior leaders, offering strategic advice on talent management and organizational development. You will work closely with the COEs and the Advisors within HR to communicate business priorities and upcoming initiatives so that the entire OneHR team can service the business effectively and efficiently and plays a central role in shaping the agenda for people management, driving business outcomes, and sustaining our competitive advantage.

What you'll do...

• Business Relationship / Account Management: Advises BU/Function Leader and direct report team with Tier 3 (consultative) requests in order to most effectively and efficiently utilize talent to achieve business objectives within the Values and Culture to which we aspire, redirecting other People Leader support requests to myMAP. Provides strategic level HR consultation to the Leader and direct report team only. Works with CoEs and HR Service Delivery to develop an “account plan” to ensure strategic and operational priorities are planned for and met with suitable HR support.

• Talent Management: Acts as a Talent Consultant on core talent management processes (e.g., performance management, talent reviews, succession planning and leadership development, total rewards).  Collaborates with Talent Management CoE, Talent Acquisition, and other HRBPs in “talent brokerage” to match business/ talent needs with individuals’ development goals. Engages in planning and managing talent lifecycle for the respective business areas.

• Organization Design and Development: Provides advice on enhancing business performance through people (i.e., organization structure, capability, engagement, and productivity). Provides advice on organizational design of new roles, partnering with Comp CoE on leveling roles/teams/ groups leveraging HR Technology and Strategy and Enablement teams. Leverage PMO resources from the Strategy and Enablement team on business-specific initiatives. 

• Change Leadership: Champion and advocate for change initiatives, actively contributing to the development and implementation of go-to-market strategies for programs and projects within their business unit. Their proactive involvement ensures the success of these initiatives while cultivating a culture characterized by resilience and innovation. By serving as role models for embracing change and driving innovation, they inspire and motivate those around them.

What You'll Need...

Stakeholder engagement: Excels in stakeholder engagement, skillfully building relationships, addressing concerns, and fostering collaboration for successful project outcomes and HR alignment.
Project management skills: Exhibits strong project management competence, adeptly leading teams, coordinating tasks, and delivering successful outcomes within established timelines and resource constraints. Strong presentation skills.
Business focus: make informed HR decisions and recommendations through leveraging robust business knowledge and acumen (business goals, competitors, market position etc)

Collaboration & communication skills: Effective communication skills to interact with diverse stakeholders, including people leaders, HRBPs, and COE's, facilitating a collaborative and cohesive HR approach in a complex, multi-supplier and matrixed environment.
Customer focus: Demonstrated experience of prioritizing customer experience and building strong productive customer relationships.
HR expertise: Have a strong knowledge of all HR disciplines and related processes delivered in a shared services environment supporting North America and either state or provincial nuances.
Resilience, adaptability and decision making: Be able to work effectively in high-pressure, fast-paced situations, demonstrating resilience, critical thinking, and sound decision-making and judgment with the skill to easily shift priorities to meet business needs. Comfortable pushing back to senior stakeholders as needed.
Education: Bachelor's/Master’s degree or equivalent required
Language skills: In addition to English, Spanish and/or French is desirable.
System and tools - Knowledge of Workday, Servicenow is preferred. Strong acumen in Google Workspace.
Experience: 6 years progressive experience in Human Resources. Working in a shared services environment is a plus.
Flexibility: Flexible to support stakeholders across different time zones in North America and participate in meetings with Global HRBP, CoE, HR Project teams who are based around the world.
Travel: Ability to travel @ 10%