HR Specialist

Solutions by Text is seeking a dynamic and experienced Human Resources Specialist with comprehensive knowledge of corporate HR practices and a strong background in managing the employee lifecycle. The ideal candidate will be passionate about HR, highly organized, and capable of thriving in a fast-paced, multi-dimensional role.

• Administer employee benefits and support annual open enrollment
• Conduct onboarding and identify process improvement opportunities
• Coordinate performance review cycles and related documentation
• Manage the learning management system and curate training content
• Track and document compliance with required training programs
• Support employee engagement through event planning and culture initiatives
• Respond to HR inquiries and escalate complex issues appropriately
• Maintain confidential employee records and ensure proper documentation
• Stay current on HR trends, employment laws, and best practices
• Foster positive relationships across all levels of the organization
• Ensure compliance with federal, state, and local employment regulations
• Perform other duties as assigned

• Bachelor’s degree preferred
• Minimum 2 years of HR experience
• PHR certification a plus
• Proficient in Microsoft Office and HR systems
• Strong integrity, professionalism, and confidentiality
• Solid understanding of employment laws and HR compliance
• Excellent organizational, time management, and communication skills
• Upholds company ethics and presents a professional image
• Collaborative and adaptable team player

• Adhere to the Company's Code of Conduct/Ethics.
• Create and maintain effective working relationships with other Company employees.
• Ability to multi-task, prioritize, and manage time effectively.
• Contribute to the professional culture within the office and the company overall.
• Ensure security of information in all matters pertaining to company, client, and consumer information.

Solutions by Text (SBT) was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carrier industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX with remote teams and offices throughout the United States. 

Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.