Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.
Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
What you’ll do
Pindrop is looking for a GTM Strategic Finance Manager to serve as an advisor to our Sales, Marketing, Customer Success, Partnerships, Revenue Operations, and Finance teams.
This role will help shape how Pindrop invests, scales, and operates across the full go-to-market organization. Reporting to the Director, Strategic Finance, this person will own financial models, performance insights, and decision support across pipeline creation, bookings, ARR growth, retention, expansion, customer economics, and GTM investment efficiency.
This is a high-impact role for someone who wants to influence business strategy, not simply report on financial results. The ideal candidate combines strong analytical horsepower, deep B2B SaaS GTM fluency, crisp executive communication, and the ability to turn imperfect data into clear recommendations.
We are looking for someone driven to create impact who possesses the following superpowers: 1) Analytical Horsepower for Insight Extraction 2) Interdisciplinary Collaboration and Impact 3) Reporting Automation and Data Capabilities.
GTM Financial Planning and Business Performance
- Own the GTM finance operating model — annual and long-range planning, forecasting, business reviews, and board reporting across Sales, Marketing, Customer Success, Partnerships, and RevOps — translating company growth, margin, and targets into function-level investment plans
- Build driver-based, scenario, and sensitivity models to evaluate trade-offs across hiring, coverage, GTM spend, pipeline generation, retention, customer profitability, and margin expansion
- Upgrade the GTM reporting and financial modeling infrastructure with agentic and AI-enabled workflows, automating data reconciliation, variance and anomaly detection, and recurring reporting to lift forecast accuracy and compress cycle time
ROI: Pipeline, Marketing Funnel, Partnerships, and Sales Productivity
- Own full-funnel pipeline and marketing ROI analyses. Connect demand generation to key outcomes—bookings, ARR, CAC payback, retention, and LTV—while surfacing funnel, velocity, and productivity levers
- Partner with Sales Operations and Revenue Operations on capacity, productivity, and forecast accuracy across ramp, quota attainment, pipeline coverage, territories, headcount, and compensation; recommend where to add capacity, improve productivity, or reallocate spend
- Own partnership finance across referral, reseller, marketplace, technology alliance, and SI/GSI motions; evaluate contract economics, pricing/packaging, incentives, revenue share, margin impact, risk, partner-sourced/influenced ARR, CAC payback, contribution margin, and long-term customer value
Customer Economics and Contribution Margin
- Own customer and cohort economics across Customer Success, Professional Services, and Product: retention, NRR/GRR, cost-to-serve, renewal-risk, and expansion-propensity analysis.
- Analyze and forecast GRR, NRR, churn, expansion, renewal health, support capacity and ratios, implementation effort, onboarding cost, product usage, customer health, and expansion potential by segment, product, vertical, ARR band, use case, acquisition source, and customer profile.
- Build unit economics analyses and business cases across CAC, payback, LTV, Magic Number, sales productivity, contribution margin, pricing, packaging, discounting, deal economics, partner economics, market expansion, and new GTM motions.
Who you are
- Possesses a growth mindset and a bias for action; enjoys creating processes and infrastructure from the ground up, not just maintain what already exists
- Trusted advisor to the business to guide investments and strategic direction with cross-functional empathy
- Self-starting, independent logical thinker comfortable operating in ambiguity while solving problems with analysis, data, and structured arguments
- Excited to innovate solutions and learn new tools while being agile to handle multiple projects simultaneously
- Comfortable presenting to executive teams and aspiring to take on an active role in building a path to IPO
- Degree in Finance and/or Data Science or equivalent experience; 7-10 years of total experience in GTM Strategic Finance and/or Business Operations combined with investment banking or management consulting experience
- High-growth B2B SaaS company experience and advanced spreadsheet modeling skills required
- Demonstrated proficiency in reporting automation and data visualization (e.g. SQL, Looker, Tableau, etc.) and financial planning tools (e.g. Drivetrain, Netsuite, Adaptive, TM1, etc.)
- Proven ability to create financial and operational models with an understanding in Enterprise SaaS/Usage-based models and operational metrics
- Experience with exit transactions and liquidity events such IPO, M&A, private fundraising, etc. (a definite plus)
As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
- Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
- Remote-first environment - giving you flexibility and autonomy in how you structure your day.
- While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
- Paid Parental Leave - Including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
- Unlimited Paid Time Off (PTO)
- Remote-first culture
This position will be posted for 45 days after July 24, 2026
Remote: #LI-Remote
Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
AI - A Transformative ForceAt Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.
Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
Pindrop is an Equal Opportunity EmployerHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
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