Global Account Director

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

As the Global Account Director, you will...

• Be welcomed into a passionate and win together lose together culture
• Find exceptional executive and senior leadership support in making your customers and your career a success
• Benefit from an uncapped commission plan
• Bring wisdom from your extensive sales background to successfully develop and grow Acquia’s largest strategic clients.
• Develop and drive growth within your territory, via multi-line of business development strategy for a named set of Acquia’s key customers with a goal of growing Acquia’s digital experience platform subscription business.
• Establish and nurture executive level relationships that foster true customer partnerships and loyalty as well as open doors for new opportunities.
• Set the tone for a cross-functional team of Acquia colleagues and partners to deliver digital experience solutions that drive full subscription renewal attainment and incremental subscription and services revenue.

You’ll enjoy this role if you have…

• A passion for empowering the world’s most ambitious brands to embrace innovation and create customer moments that are inclusive, accessible and that matter
• PROACTIVE, FOCUSED and PERSISTENT style with a highly developed passion for customer retention and customer growth, and a drive for personal success.
• Shown success within similar roles in technology corporations with both client references and previous employer references
• Efficient and effective methodologies within Account Management
• Strong insight with and seasoned approach to delivering a deliberate point of view regarding cloud, open source and digital technologies.
• Comfortable effectively communicating across the client organization, from hands-on technical resources to C-level executives.
• Strong technical acuity with consistent track record to present and sell sophisticated software products (infrastructure and applications) in a Voice of the Customer context, explicitly linking IT and business outcome value.
• Customer-centered, repeatable approach to identifying, qualifying, brokering, and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments.

What you’ll need to be successful...

• 8-12 years enterprise software/subscription sales and account management experience – CMS, CDP and digital experience platform knowledge will be a differentiator
• Mar-Tech Experience
• Up to 25% travel in territory to support individual sales activities and account success
• Successful history working remotely as a member of a distributed sales team
• Transparent and accountable operating style (Salesforce proficiency required)
• Dedication to the art and science of selling, preferably with Strategic Selling and/or Challenger sales method experience
• History of consistently exceeding sales quota and business objectives
• Consistent record of retaining and gaining new, full life-cycle enterprise business and build brand equity via successful whitespace mapping and sales play execution
• Outstanding communication and presentation skills
• BS/BA preferred

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position ranges from $145,000 - $152,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.